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Case Management Specialist

2 weeks ago

Sydney Central Business District, Australia EML Full time

**Case Management Specialist**:
NSW - Sydney CBD Workers Compensation Full Time

**THE OPPORTUNITY**

Join our **Sydney **Corporate team and manage your own portfolio of workers compensation claims. Liaise with injured workers, their employers, and Allied Health professionals. You will also work with internal specialists to create a strategic plan to help injured workers get back into work as quickly and safely as possible.

This will be a **permanent** position based in the George Street office with work from home flexibility.

**YOUR RESPONSIBILITIES**
- Take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries
- Work together and maintain relationships with injured workers, their employers and several external stakeholders to help the injured worker back to work as quickly and safely as possible
- Work with our Injury Management Specialists to develop and implement a plan to assist the injured workers’ return to work journey

**ABOUT YOU**
- You pride yourself on giving world class customer service and have experience building a rapport and collaborative relationships with each customer
- Proactive, self-motivated and can think creatively when engaging with stakeholders such as workers and employers.
- Experience managing, negotiating and influencing positive outcomes
- Enjoy working collaboratively within a supportive team environment
- Passion for resolving conflicts and can handle challenging conversations

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML
- Health insurance