Case Manager

2 days ago

Sydney Central Business District, Australia EML Full time

**Case Manager**:
NSW - Sydney CBD Life Insurance Full Time
- **Do you have a strong Case Management background and a passion for helping people?**:

- **Do you thrive managing a fast-paced portfolio of personal injury claims for a dynamic national employer?**:

- **If the answer is yes, then we have an exciting permanent opportunity to join us.**

EML is a leading **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return to work journey**. We continue to experience ongoing growth and now have over **2,800 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Sydney**, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

As part of the EMLplus - Accident & Health team, you will be part of the wider Life and Casualty business unit. This is a Case Manager role undertaking full end to end case management under the Accident & Health scheme. To be successful in this role you would demonstrate an ability to be utilize best practice case management skills while managing a caseload of claims within the General Insurance Jurisdiction.

This will be a **permanent** position commencing as soon as possible,** **based in the **Sydney** **CBD** office.

**YOUR RESPONSIBILITIES**
- Managing a portfolio of EMLplus claims
- Collaborating with stakeholders to deliver personalised claims management strategies that support the achievement of high quality outcomes
- Providing a service experience that is tailored, effective and client focused.

**ABOUT YOU**
- Demonstrated experience in claims management
- Personal injury experience in alternative schemes is also highly desirable
- An empathetic, resilient, and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills
- Positive attitude and a willingness to learn
- Sound analytical, problem solving and decision making skills
- Strong stakeholder engagement and management
- Be outcome/results focused

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Great work/life balance and flexibility
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our RewardsHub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave

  • Case Manager

    6 days ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...

  • Case Manager

    2 weeks ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** **Join Australia’s Top Insurance Employer 2021 and be part of a Collaborative & Inclusive team at EML!!** - **Help injured Police, Emergency Services and Health workers get...

  • Case Manager

    2 weeks ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **Join Australia’s Top Insurance Employer 2021 and be part of a Collaborative & Inclusive team at EML!!** **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** - **Help injured Police, Health and Emergency Service workers get their...

  • Case Manager

    2 weeks ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** - **Help injured Police, Emergency Services and Health workers get their lives back**: - **No Industry Experience needed, fully paid training to be provided**: - **Competitive...

  • Case Manager

    6 days ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager**: NSW - Sydney CBD Workers Compensation Full Time **If you have Customer Service Experience and want to make difference in peoples lives this role is for you !!** **Join Australia’s Top Insurance Employer 2021 and be part of a Collaborative & Inclusive team at EML!!** - **No Industry Experience needed, fully paid training to be...

  • Aps6 Case Manager

    6 days ago

    Brisbane Central Business District, Australia HAYS Full time

    Great opportunity for an experienced APS6 Case Manager to join a reputable Government organisation. **Your new company** Hays have partnered with a leading Federal Government Agency. Our client is known for supporting a better life for Australians with significant and permanent disability, and for their families and carers. We are currently seeking an APS6...

  • Case Manager

    4 days ago

    Sydney Central Business District, Australia EML Full time

    **Case Manager - Allied Health**: NSW - Sydney CBD Workers Compensation Full Time Are you an Allied Health professional looking to take your career in a new direction? Come join us as a Case Manager and make a difference in the lives of injured workers in the hospitality industry! Your role will be to provide support and guidance to those who have suffered...

  • Aps6 Complex Case Manager

    6 days ago

    Sydney Central Business District, Australia HAYS Full time

    Rewarding opportunity to work with high-risk veterans with complex psychosocial circumstances **Your new company** This federal government agency provides a range of services and programs to provide support for veterans and their families. You will be working as part of an Australian wide team who address a wide spectrum of needs by providing support such...

  • Aps6 Complex Case Manager- Clinical

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    Manage a caseload & provide specialised case management and clinical expertise and advice to our ADF family. **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will be working as part of an Australian...

  • Aps6 Complex Case Manager- Clinical

    6 days ago

    Sydney Central Business District, Australia HAYS Full time

    Provide a single access point for advice, assessment and responses to urgent or escalated client matters **Your new company** This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will be working as part of an Australian wide...