Design Operations Consultant

Are you a foodie? Enjoy being somewhat creative? Well, if you answered yes to both those questions, you have pretty much passed the test to join the Design Team How easy was that?

Currently we are looking to hire our first Design Operations Consultant to join our lovely design team which compromises of 20 designers from backgrounds in motion, UX/UI, product, graphic and design systems. Our Design Leads are passionate about creating an environment that ensures you feel supported. This way, when you come to work, you can focus on doing what you do best without the stress

**Your role with us**:
As our Design Operations Consultant you will either have a background in Scrum/BA or similar and have worked closely with designers across all areas, OR you were a designer who is now currently focusing on operation based functions.

Your main focus for once you join us will be helping manage design backlog by making JIRA tickets, facilitate agile meetings such as standups, sprint planning and retrospectives. You will help identify room for improvements to avoid bottlenecks and improve design operations and strategies. You will also facilitate meetings with various stakeholders who require design elements, you will collect information to then be implemented into JIRA before being assigned to designated designers.

You will also help with the facilitation of our short term design roadmap, before being responsible to later then create the roadmap for the next 3 - 12 months.

You will also be an excellent communicator, and great at public speaking as you do not shy away to present in front of a group. Given that you will be a facilitator on behalf of the designers, having strong communication skills is a skill you will need to have.

As mentioned previously, you will have plenty of support from the Chief Product Officer, as well as the Design Lead and other primary advocates across design in not only your daily proficiencies, but also, with your career growth.

You will report directly to the Head of Product Design and have the opportunity to move into a DesOps Lead or Manager further down the line.

**Who are we?**

Our dedication to innovation drives us to deliver unparalleled gaming experiences, making us a leading force in the industry. This recognition extends beyond the virtual world, as our logos grace the grandest stages. You might notice our logos on the sleek Alfa Romeo F1 cars, on the jerseys of Everton in the Premier League, and even inside UFC Octagons during fights.

Headquartered in the vibrant city of Melbourne, our growth has been remarkable, evolving from a tight-knit team of 20 to a thriving force of 200+ in just 3 years. Melbourne serves as the heart of our operations, and it's here that we drive innovation and shape the future of gaming technology. The possibilities for our future are limitless, and we are thrilled to continue pushing the boundaries, embracing exciting opportunities, and solidifying our position as trailblazers in the dynamic I-gaming sector.

**What you will do**:

- Effectively manage product design and digital design backlogs by creating user stories in Jira and translating requirements into actionable tasks for the design team.
- Plan team capacity to ensure an optimal distribution of tasks and workload.
- Create and manage the design roadmap (3 -12 month planning).
- Regularly communicate progress and updates on the roadmap to relevant stakeholders.
- Establish and maintain strong relationships with various stakeholders across the organisation to gather and negotiate design requirements.
- Organise and lead agile rituals, including stand-ups, sprint planning, sprint grooming, ideation sessions, and retrospectives, as required.
- Ensure agile processes are followed and continuously improved to enhance efficiency and collaboration.
- Implement and refine design workflows to optimise productivity and quality. Identify bottlenecks and implement strategies to improve design operations.
- Analyse design-related data and trends to gain insights for future capacity planning.
- Identify opportunities for process improvement and resource allocation.

**Requirements**:

- Demonstrable experience in design operations, project management, or related roles.
- Familiarity with design tools, project management software, and agile methodologies.
- Strong analytical and problem-solving skills with an ability to make data-driven decisions.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams.
- Highly organised with a keen eye for detail and the ability to manage multiple priorities.
- Demonstrated leadership abilities to guide and motivate the design team.
- Knowledge of industry best practices in design operations and project management.

**Bonus points if you also have**:

- Bachelor’s degree in Design, Project Management, Business, or a related field.
- Experience working as a designer in past or working very closely with product design teams
- Spo