Housing Customer Service Officer

3 days ago


Morwell, Australia Department of Families, Fairness and Housing Full time

THE ROLE
The specialised nature of this team supports improved outcomes for clients of these programs and reduces delays which would otherwise lead to interruptions to service levels, declining client experience and may impact client safety.
ACCOUNTABILITIES INCLUDE
- Provide high quality service to clients in relation to routine housing information.
- Assess client queries for housing services and make decisions from a range of established policies and procedures, legislation and regulations specific to the role.
- Review and accurately process contractor invoice claims for payment.

Please open the position description to read more.
COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY



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