Housing Customer Service Officer-morwell

3 days ago


Morwell, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The HCSO deals with more complex situations and acts as a local reference point in operational processes and procedures.

**ACCOUNTABILITIES INCLUDE**

1. Assess complex client queries for housing services and make decisions from a range of established policy, procedures and legislative requirements.
2. Maintain a data base and undertake research and analysis of the data on a range of housing queries.
3. Contribute to operational service delivery and quality improvements.

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.


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