Employee Experience Manager

Be a key leader in promoting diversity and inclusion.
- Join one of Australia’s fastest growing Aged Care providers
- Put your mark on moving us to the next phase in our #WeMakeAgedCareGreat initiatives.

**The Opportunity**

Reporting directly to the Chief People and Transformation Officer, this is an outstanding opportunity to enhance our already well-developed team engagement and experience strategy. You will get to put your mark on moving us to the next phase in our #WeMakeAgedCareGreat initiatives and help us to achieve employer of choice status in the sector.

Infinite Care operates 17 residential aged care facilities across three states and has a growth mandate to expand further across the country in the coming months. Our People First Strategy is pivotal in achieving this. You will play a key role in driving performance and employment engagement through the development and coordination of high impact projects and initiatives.

**Main Duties & Responsibilities**

The aged care sector is constantly evolving and changing. Our people strategies and the way we engage must pivot constantly. In the role we would expect that you will perform some of the following
- Lead people initiatives and delivering a suite of priority People and Culture initiatives to enhance people leadership and experiences.
- Drive consultation and engagement processes to gather insights and enhance employee experiences.
- Work closely with the operational leadership teams to develop and implement action plans, based on findings from the annual engagement survey.
- Plan and develop creative initiatives that provide engagement activities.
- Utilise people metrics to identify areas for improvement and drive measurable enhancements.
- Participate in developing new processes relating to employee voice and continuous enhancement of our employee experience.
- Design, develop and embed an employee voice strategy that promotes our newly created Employee Value Proposition (EVP) and provides a consistent approach to the employee voice across regions.
- Develop and enhance our Belonging Strategy and be a key leader in promoting diversity and inclusion.

**About You**

You will be a creative and strategic individual who thrives in a collaborative environment. You will have previous experience with the management of employee (and maybe customer) engagement programs and be able to drive teams and initiatives across regions.

You will also have:

- Highly developed interpersonal and written and verbal communication skills demonstrated leadership and management experience, and the ability to establish effective working relationships which engage relevant stakeholders.
- Project management ability, and proven time management skills, with a demonstrated ability to work under pressure, meet deadlines and work concurrently on multiple tasks and competing priorities.
- Demonstrated analytical and problem-solving skills and a demonstrated ability to interrogate, manipulate and interpret human resource and business information to provide meaningful reports, recommendations, and evaluations.
- Experience in delivering projects that drive major organisational change; transforming teams to deliver an exceptional people experience and optimal people services.
- Experience in developing and implementing diversity, inclusion, and workforce culture strategies.
- A growth mindset - you won't be afraid to challenge the status quo, helping to problem solve through your persistence, passion, and the ability to influence and negotiate within an ambiguous and ever-changing environment.

**_ Who are we?_**

We are a rapidly growing national residential aged care provider. We aspire to provide excellence in the quality of care and services we provide and that our residents experience amazing moments in their day that bring them joy and fulfillment at this time of their life.

As a collective team, we work hard every day to create a home away from home for our residents, their loved ones, and a fun and engaging place to work for our staff. Our residents sit at the heart of everything we do, and we know without a doubt that happy, engaged staff results in first class care outcomes. We are looking for likeminded individuals that feel passionate about making aged care a great place to work.

If you would like to know more about us or this position before applying, then please reach out to our recruitment specialist managing this assignment - Teri on ph: 07 - 5667 0815