Ao2 Customer Experience Officers

1 week ago

Brisbane, Australia Empire Careers Full time

Contact Name : Amie Luong

Contact Phone : 07 3231 1211

Location : Brisbane

Job Type : Fixed Term/ Temp

Job Salary : Competitive

**AO2 Customer Service Officer**

Temp | $35.04/hour | Professional Services in Education | Brisbane region |

**_Are you passionate about exceptional customer service? Do you find fulfilment in helping others?_**

This is a brilliant opportunity to utilize your customer service skills and make a difference

**What to expect**:

- First two weeks of extensive training
- Busy environment and fun
- Supportive working environment

**The role**:
The Customer Service Officer is responsible for providing prompt and excellent customer service to all clients.

Duties include:

- Taking high volume inbound calls.
- Responding promptly to customer inquiries.
- Effectively and efficiently coordinate customers’ service requests and transactions.
- Maintaining a positive, empathetic, and professional attitude towards customers at all times.
- Consulting customers on the organisation’s range of products and services available to assist with decision making and provide solutions.

**You**:
To be successful for this role. You will have:

- Proven ability to deliver consistent, professional quality customer service.
- ** Must have experience working within customer support in a contact centre.**:

- Ability to communicate information clearly and effectively.
- Excellent customer service and communication skills.
- Do you thrive in a fast-paced environment and genuinely care and want to help others? Then this role is for you_
- _
For more information on this opportunity please contact
**Amie Luong **at empire group for a confidential chat.

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