Change Manager

Full time limited tenure until June 2027
- Contribute to impactful change management efforts
- Foster the future growth of the council with a people first approach

**About Whitehorse City Council**:
The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates.

Whitehorse is one of Melbourne’s largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals

At Whitehorse, employee health, wellbeing and development are paramount, and we aim for everyone to become the best they can be in the workplace.

**Benefits of working with us include**:

- A welcoming and supportive working environment
- Great opportunities for training and to build a long-term career within Whitehorse or the local government sector.
- Extensive employee health and wellbeing programs including flexible working arrangements
- Salary sacrifice options for gym / swim memberships, childcare and superannuation; and access to novated vehicle leases.
- Competitive terms and conditions of employment
- Ample onsite parking at most facilities with ready access to public transport
- Active Social Club with a calendar of events through the year

**Position Overview**:

- Whitehorse City Council is undertaking a change to the organisational structure to facilitate the successful delivery of transformation program which includes a significant investment in technology transformation. We are seeking an experienced Change Manager - Technology Transformation will be responsible for creating and implement end-to-end change management to support the successful implementation of Technology Transformation focussed projects. This role is responsible for change management for the technology transformation program. This role reports to the Coordinator Change Management.

**Key Responsibilities**:

- Managing the end-to-end change management planning and delivery for specific change program(s)/project(s). This will include, but is not limited, to the following:

- Contract with and coach project sponsors to achieve change leadership excellence.
- Coach and support people leaders as they support their teams through change.
- Conduct change impact analyses, assess change readiness and identify key stakeholders.
- Prepare reports required by the stakeholders and others as it relates to the change plan.
- Create actionable deliverables across program/project learning, communications, involvement/engagement and reward and recognition plans.
- Defining the plan for operationalising post-go-live support and transition back into the Organisational Technology department.
- Identify, analyse, and prepare risk mitigation tactics.
- Track and report on issues to Project Control Groups.
- Lead the development and execution of change implementation planning, including the provision of leadership to project teams in the execution of changes to systems and processes.

**Qualifications and Experience**:

- Relevant tertiary qualification in either change management, organisational psychology, or organisational development.
- Extensive experience in a similar role managing multiple change management projects across a complex matrix organisation.
- Experience and knowledge of change management principles, methodologies, and tools. (Knowledge of People-Centred Implementation (PCI) desirable).
- Ability to communicate (written and verbal) effectively at all levels of the organisation, including through reports and presentations, to achieve successful change outcomes. This includes drafting key messages and other internal communications collateral.
- Ability to work cooperatively in a team environment and with mínimal supervision to support the achievement of organisational and project goals and objectives.

**Compensation and Duration**:
This is a temporary full time position until June 30th, 2027. This role is classified as a Band 8 level position, and will be paid an annual salary plus super.

**How to Apply**: