In Work Support Coach

6 days ago

Glen Waverley, Australia IPAR Full time

**Company Description**:

- atWork Australia is a leading national provider and delivers Disability Employment Services on behalf of the Australian Government. We are proud to have strong partnerships with employers to help drive employment opportunities for all Australians across six states.As an In work Support Coach you will support a caseload of clients with a disability, injury, illness and disadvantage to build better working lives. This could include:

- Check-in's to make sure clients are happy with their job, supporting their employer and obtaining pay slips to track outcomes.
- Ensure all placed clients are supported and contacted at least fortnightly;
- Identify areas where alternative or additional training is required and facilitate this support where appropriate;
- Effectively manage a caseload of ongoing support participants by providing tailored on the job support and ongoing support preparation for and involvement in Ongoing Support Assessments;
- Assist with management of claims;
- Run tracker meetings with Job Coaches, Employer Engagement Consultants and Regional Managers to ensure sustainable employment outcomes are tracked and claimed in a timely manner.

We are looking for a result focused individual, who has a real passion for helping people achieve their goals.

**Additional Information**:
**What you need**:

- Demonstrated experience working in a fast paced administration environment;
- Proven experience working with targets and KPI's; and
- Ability to problem solve and implement new strategies.

**What we will give you**:

- Ongoing career development and national opportunities, access to the MedHealth Academy including your own professional development plan inclusive of individual training and mentoring.
- Opportunity to complete a Certificate IV in Employment Services *conditions apply.
- Job stability, guaranteed full time hours.
- Achievable quarterly incentive scheme.
- Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.

**You are welcome here.**
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.

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