Chapter Lead

**Req ID**: 68416
**Department**: Tech CDIS Cloud Adoption and Delivery
**Division**: Technology
**Location**: Melbourne
About Us

**Role Location**: Melbourne

**Role Type**: 12 Month Fixed Term Contract

Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future.

About the Role

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

What will your day look like?

As a Chapter Lead you will be responsible for building up the capability of your chapter (team) and improving the way we work. Success in this role will come from helping your team members thrive. You will achieve this by living the ANZ values, role modelling the right leadership behaviours, and providing the information and support your chapter members need to ensure they are inspired by a sense of purpose and continually building their mastery and autonomy
- Lead the chapter (team) and partner with Divisional CIO (Tech Mgmt member) on their overall CDIS dependencies and Cloud / CoLo roadmap.
- Develop the capabilities of the chapter members and ensure the team are fully across the latest technology developments. This may vary from formal plans to informal coffee catch ups
- Provide thought leadership to the chapter and help set the strategic direction. This may include solving cross Technology Division problems or connecting customers across Divisions.
- Work on large strategic initiatives (e.g. Simplified Engineering, Actionable Data) to ensure CDIS & Technology’s strategic goals and OKRs are achieved.
- Understand the products and services the customer needs from CDIS. Help to facilitate delivery of those products and services through the CDIS Front Door. Understand during the delivery where the execution is at and provide insights and updates to your customers.
- Act as ‘Voice of the Customer’ inside of CDIS, communicating to the Platform teams and our Guidance and Architecture functions on where improvements can be made. Representing the customer in all Cloud / CoLo / Strategic internal CDIS discussions.
- Guiding internal customers on how to use CI/CD tooling, Google Cloud Platform (GCP), Amazon Web Services (AWS), Software as a Service (SaaS) solutions and on premises solutions.
- Working with cloud platform delivery teams to guide them on high priority customer requirements.
- Be part of the Cloud Adoption & Delivery team, participate in our virtual and in person events while helping to build a great culture.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

- Strong leadership and people management experience.
- Strong stakeholder management skills, experience in building and maintaining senior & external stakeholder relationships.
- Experience with both on-premises and public cloud technologies like AWS, GCP and/or Azure ideal.
- A passion for continuous learning, always working to close knowledge gaps and committed to always learning
- Strategic thinking - the ability to challenge the norm and inspire others to work towards a common goal.
- Passion for both Agile and cloud technologies, with a demonstrated ability to inspire and teach others.

What would be a bonus if in your toolkit?
- Experience in scoping, requirement gathering and developing plans for delivery of strategic pieces of work.
- Experience managing delivery and senior stakeholder conflicts - ensuring delivery within expected timelines

while also negotiating acceptable outcomes for each stakeholder.
- Demonstrated understanding of industry best practices.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture and we
actively encourage people to try new things. So if this role interests you and you feel you have most of these things
in your toolbox, we’d love to hear from you..

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.