Patient Administration Officer

12 hours ago

Westmead, Australia Ramsay Health Care Full time

**Patient Administration Officer**

**Westmead Private Hospital, Westmead**

**Part Time or Casual Role**

**The Opportunity**

In this role you will be supporting in a patient administrative role across various areas of the hospital. This will encompass Customer facing roles, Switch board, Ward clerk, Data entry, Customer Service enquiries, General Administrative duties.
- Your duties will include but not limited to:_
- Responsibilities include representing the company in a positive manner by delivering a **superior level of customer service** to all.
- This role also involves addressing **patient and doctor inquiries**, along with handling all administrative tasks related to **patient preadmissions, admissions and discharges** including health fund eligibility checks and estimations.
- Accuracy and attention to detail is an essential component of the role, along with the ability to prioritise workload and maximise efficiency in duties.

**Skills and Experience**

To be successful you will be a well-presented individual who **possesses highly developed communication skills, is flexible and excels** in a multi-disciplined team environment.
- You will also demonstrate:_
- Proficient in administrative and secretarial skills
- Robust background in customer service
- Meticulous attention to detail and ability to meet tasks headlines.
- Strong work ethic, initiative, punctuality, integrity and respect for others
- Swift and accurate typing skills with intermediate proficiency in Microsoft Office.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**The Hospital**

Westmead Private Hospital is a large modern facility, caring for more than 27,000 patients per year through a comprehensive range of surgical, medical and maternity services. Located in Western Sydney, Westmead Private has developed a strong focus in interventional cardiology, cardiac surgery, neurosurgery, urology, and orthopaedics.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘_People Caring for People’_ since 1964.

**Requirements**:

- _Must _provide a_ _**National Police Check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply**

Applications Close: 31st January 2025

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