Manager, Corporate Services

Location: Melbourne | CBD

Job type: Full time

Organisation: Health Complaints Commissioner

**Salary**: $134,593 - $180,115

Occupation: Administration/Secretarial

Reference: VG/1832411

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

**About the role**:

- The Manager, Corporate Services reports directly to the Assistant Commissioner, Legal, Policy and Regulation.
- You will lead a team that supports corporate and organisation-wide functions across financial, ICT systems, data and reporting, people and culture and communications support for the HCC.
- Supporting the executive team you will contribute to the development and delivery of the HCC Strategic Plan and interact with a diverse range of stakeholders.
- You will demonstrate excellence in leadership and management of people, high data literacy and use coaching and mentoring of staff to support a culture that is innovative, collaborative, flexible, proactive, dedicated to delivering excellence in services to our users.

**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

**How you'll make a difference**:

- Provide executive support and expert advice. Promote good governance and best practices in people management.
- Manage a team that delivers a range of corporate and organisation wide support for business processes across the HCC including financial, ICT, data, people and culture, communications and engagement, and quality and compliance functions for the HCC.
- Use negotiation and influence to solve complex issues and support sustainable change and continuous improvement. Co-develop business and workforce plans to support financial sustainability and effective delivery of service excellence.
- Lead multichannel contemporary communication strategies to pro-actively build and maintain effective working relationships and information flow within the HCC and between the HCC and diverse stakeholders.
- Oversee and prepare detailed reports and submissions on operational and policy issues.
- Monitor government and departmental policies, identify emerging issues within HCC operations and develop mitigation mechanisms for risks. Adapt policies to benefit HCC operations.

**Suitable applicants will be able to demonstrate**:

- Tertiary qualification in a relevant field or discipline.
- Demonstrated experience in a relevant or associated public policy, public sector management, statutory enforcement and/or regulatory compliance field is highly desirable.
- Leadership and management experience is required.

To learn more please click ‘Apply' to view the Position Description on the Careers.vic website.

**What we offer**:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

**How to apply**:
Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.

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