Guest Services Agent

4 days ago

Sydney, Australia Marriott International, Inc Full time

**Job Number** 22168022

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Sydney-North Ryde, 7-11 Talavera Road, Sydney, NEW SOUTH WALES, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Voyages Indigenous Tourism Full time

    Relocate to Ayers Rock Resort, NT for a once in a lifetime experience. - Small town, big community feel with staff pool, gym and weekly activities. - Affordable accommodation, shift meals, resort discounts to cut cost of living. - An Epic Icon needs an Epic Team!_ Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a...

  • Guest Service Agent

    6 days ago

    Sydney, New South Wales, Australia Voyages Indigenous Tourism Australia Full time $60,000 - $80,000 per year

    An Epic Icon needs an Epic TeamAre you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for aGuest Service Agentto live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.We are seeking a customer focused and experienced guest service agent to welcome...

  • Guest Service Agent

    1 week ago

    Sydney, Australia Spare Staff Full time

    **Spare Staff **is hiring **Guest Service Agent** for **Ibis Styles Sydney Central** **How to apply**: Application can be submitted on this link for review: Conveniently located in the heart of Sydney CBD, we are now taking expressions of interest for Guest Service Agents (FT/PT/Casual) in our newly rebranded Ibis Styles Sydney Central. Be part of the...

  • Guest Service Agent

    3 days ago

    Sydney, Australia Mantra 2 Bond Street Full time

    **Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour. With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...

  • Guest Services Agent

    2 weeks ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Sydney **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so...

  • Guest Service Agents

    2 weeks ago

    Sydney, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Service Agent

    6 days ago

    Sydney, New South Wales, Australia IHG Hotels & Resorts Full time $45,000 - $65,000 per year

    Guest Service Agent | Part time | InterContinental Sydney Double BayHotel Brand: InterContinentalLocation: Australia, New South Wales, SydneyHotel: Sydney Double Bay (SYDIC), 33 Cross Street, Double Bay, 2028Job number: 151421As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental...

  • Guest Services Agent

    6 days ago

    Sydney, New South Wales, Australia Virgin Australia Full time $40,000 - $80,000 per year

    Work type:Part Time- ##### Location:Sydney- ##### Job type:Ground Operations, Customer Service- ##### Applications close:Guest Services AgentHello. We're Virgin Australia, and we're looking for Guest Services Agents to join our team in Sydney Airport.We're the airline that's always done things a little different. We go the extra mile, in the air and on the...

  • Guest Service Agent

    2 weeks ago

    Sydney, Australia Oaks Hotels Full time

    Company Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: We are looking for an enthusiastic and professional full-time Guest Service Agent at Oaks Sydney Castlereagh Suites. **Salary**: $53,638.00 per...

  • Guest Service Agent

    3 days ago

    Sydney, Australia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...