Team Leader

8 hours ago

Mulgrave, Australia Commercial Credit Services Full time

We have an exciting opportunity for Team Lead to join our team as our Full Time Evening Team Leder.

Commercial Credit Services is a professional debt collection agency that provides debt recovery services across Australia and New Zealand

You will be responsible for supervising, coaching, leading, and motivating our afternoon and evening collection team to perform to their best. This is a great opportunity for someone who loves helping, leading, and motivating a team. Debt Collection experience is preferred, but not essential. The best thing is each day is a chance to learn and grow as individual.

We are a merit-based employer, who is proud of our diverse workplace and seek to continue this.

We encourage applicants from all backgrounds. We are very interested in applicants who have languages other than English to help better engagement with our non-English speaking customers.

We have a focus on helping you with career growth, be it upwards through our organisation or as a stepping-stone for your ideal career. Our focus is to provide you with life-long skills that can be adapted anywhere.

**We are seeking, motivated, friendly, and positive applicants who can commit too**:

- Working Monday to Thursday finishing at 8.30pm
- Ability to work Friday and finish at 5pm

**To thrive in this role**:

- You have had previous leadership experience be it as the leader or in a 2IC role.
- You will have a can-do attitude
- You love helping people.
- You deal well with Pressure.
- You have a calm nature.
- You understand Debt Collection is not your everyday call centre role. This role requires quick decision-making skills, ability to think on your feet and the ability to handle emotional situations.
- You have ability to deal with stressful situations.
- You have a positive mindset.
- You are empathetic and caring.
- You want a role where you need to use your brain.
- You have an engaging personality.
- You want a role that is going to provide you long term skills and experience that can be adapted into any role or for personal benefit

**Benefits of the Role**:

- Increased rate for finishing late
- Secure Role
- Chance to grow and enhance your skills and abilities.
- Workplace that values its employees and knows without them we cannot be successful.
- Regular incentives and team rewards.
- Provide a Cover Letter addressing how your skills and experience will allow you to thrive in this role.
- Provide an Updated Resume

**Salary**: $60,000.00 - $67,000.00 per year

Schedule:

- Afternoon shift
- Evening shift

Application Question(s):

- What leadership experience do you have?
- Do you have the ability to finish at 8.30pm Monday to Thursday?
- This role is based in our Mulgrave office (799 Springvale Road, Mulgrave) will this work for you?
- Why should we hire you?

Work Authorisation:

- Australia (required)

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