Service Coordinator

7 days ago

Bayswater, Australia Accent Home Care Full time

Service Coordinator - Home Care Packages

**_Who we are_**

Accent Home Care is a division of Tabulam and Templer Homes for the Aged (TTHA) who have been supporting older people for over 50 years. Accent Home Care has a range of services that extend to Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) and private services. TTHA is a Culturally and Linguistically Diverse (CALD) provider with its origins in the Melbourne German Community located in Bayswater.

**_What the role is_**
- _About You_*

You will be an enthusiastic and professional individual with a good eye for detail and have exceptional customer service focus. You will need to be a team player with excellent communication and organisational skills with the ability and initiative to work on your own. You will have demonstrated ability to interact with a diverse range of cultures, backgrounds & personalities; if you speak a European language such as German or Polish, this will be an advantage.
- _Demonstrated experience in_*
- Working in an aged care environment or similar community services
- Using computerised rostering systems, preferable iCare Health knowledge
- Ability to match staff to the needs of consumers
- Managing consumer and staff expectations in scheduling services
- Accuracy in data entry and ability to identify and correct errors
- Being solution focused, flexible and have the capacity to find alternatives
- Using Word and Excel proficiently
- Effective written and verbal communication
- Remaining calm and reassuring during busy periods

**_Why work for Accent Home Care_**
- Be part of a collaborative and supportive team in an inclusive work environment
- Opportunities for professional development and ongoing training
- Free Onsite parking
- Job Security and Work/Life Balance
- Salary packaging options to increase your net income.
- Employment between Monday to Friday
- Opportunities to develop and advance your career
- The ability to have lunch at the ‘Changing Seasons Café’ (staff discount)
- $15,900 salary packaging per FBT year to significantly reduce your taxable income
- Sign up bonus after 3 months

The position is full time Monday to Friday 9.00am to 5.06pmT.

Please direct enquiries to Human Resources on (03) 8720 1333.

**Job Types**: Full-time, Permanent

**Salary**: $30.00 - $32.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift

Supplementary Pay:

- Signing bonus

Work Authorisation:

- Australia (required)

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