Reception Administration Support

6 days ago

Newcastle, Australia Catholic Diocese of Maitland-Newcastle Full time

**Introduction**:
The Opportunity
Are you a warm and organised professional with a passion for customer service? We are seeking a Reception Administration Support to join our team in a part-time capacity (2 days per week) for a 6-month period.
In this pivotal front-facing role, you will provide high-level reception services to both employees and customers, ensuring every interaction reflects the values and professionalism of our organisation.

**Benefits**:

- Directly contribute to improving the lives of many in the community.
- Attractive salary.
- 1 week shutdown over Christmas and New Year annually (includes 3 days of additional paid leave + public holidays).
- Discounted gym membership through Fitness Passport (T&C’s apply).
- Ongoing training and development opportunities.
- A great friendly environment of dedicated and passionate co-workers.
- Enjoy up to 10% off at top retailers with our mnBenefits program.
- Corporate benefits, including EAP, flu shots and more.
- Modern office facilities including onsite café.

**Description**:
Key Responsibilities
- Be the Welcoming Face of the Organisation: Serve as the first point of contact for customers and visitors, delivering a warm, professional, and helpful experience both in person and over the phone.
- Deliver High-Quality Administrative Support: Manage a variety of office tasks including mail handling, travel coordination, catering requests, and maintaining amenities, all with a focus on excellence and efficiency.
- Champion Teamwork and Customer Service: Collaborate closely with colleagues, participate in team meetings, and promote a shared service ethos while ensuring stakeholder needs are met promptly and accurately.

Position Description - You can view the full position description on the Diocese website.
**Skills and Experiences**:
Experience/Criteria
- Previous experience in a busy customer service environment.
- Demonstrated capacity to organise, prioritise and multitask to meet various deadlines.
- An understanding and the ability to maintain a high level of confidentiality.
- Self-motivated with the ability to work autonomously and be responsible and accountable for own work with the capacity and willingness to work in a team environment.

**Qualifications**:

- Qualifications in business administration and/or experience in a reception/ customer service environment (desirable).

To Apply
Please provide a current copy of your Resume and a Cover Letter which addresses the two criterion points below:

- Why you want this role and how it aligns with your career goals.
- Your qualifications and experience in a similar position.

Additional information
The Diocese of Maitland-Newcastle is committed to safeguarding children and vulnerable persons and preventing those in our care from suffering abuse or neglect. It is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and takes a zero-tolerance approach to abuse of children or vulnerable persons.
All who work in the name of the Diocese must comply with the Diocesan Safeguarding Framework Policy and act in accordance with the Diocese’s Code of Conduct which includes the Diocese’s Safeguarding Commitment Statement. Employees are required to undergo a National Police Check and retain a valid NSW Working with Children Check where necessary, in accordance with legislation.

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