Service Manager

7 days ago

Derrimut, Australia Commercial Motor Vehicles Pty Ltd. Full time

About CMV Truck and Bus CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees with 8 main dealerships across Victoria. We sell trucks and buses and provide service and parts for our complete range as the authorized dealer network. CMV Truck and Bus is a subsidiary of the CMV family-owned group of companies and are proud to be a privately owned Australian based company, with over 91 years of operation and experience. We have over 2,100 staff nationally and continue to grow, promoting from within and working with some of the best in the business. Are you a passionate people leader ready to take the next step in your career? CMV Truck & Bus Derrimut is seeking a dynamic and experienced Workshop Service Manager to lead our Repair Service Department. This is more than a management role - it’s an opportunity to inspire a high-performing team, drive operational excellence, and shape the future of our service workshop. We’re looking for someone who thrives on developing people, building strong team culture, and delivering exceptional customer service through empowered and engaged staff. Why You’ll Love Working With Us? At CMV, we believe our people are our greatest asset. That’s why we invest in your success and wellbeing: - Attractive salary package including a fully maintained company vehicle - State-of-the-art facilities - on-site gym, barista coffee, subsidised café & free parking - CMV Care - access to wellness programs, peer support, and discounted health insurance - Ongoing training & development to support your leadership journey - Annual company dinners, picnics & community involvement through the CMV Foundation **Your Leadership Will Drive**: Team Engagement & Development - Mentoring and motivating a team of apprentices, skilled technicians and supervisors - Fostering a culture of accountability, safety, and continuous improvement - Coordinating training and development to build technical and customer service excellence - Conducting performance reviews and supporting career growth Operational Excellence - Managing daily workshop operations with a hands-on approach - Ensuring high-quality service delivery and adherence to manufacturer standards - Collaborating with internal departments to streamline communication and invoicing - Monitoring KPIs and implementing strategies to meet financial and service targets **To be successful you need to have**: - Proven people management experience in a fast-paced service environment - A passion for leading teams and delivering outstanding customer outcomes - Strong commercial acumen and a results-driven mindset - Sound mechanical knowledge (automotive trade certificate preferred) - Exceptional communication, organisation, and leadership skills Ready to lead a team that’s driven by pride, performance, and purpose? If you have the skills and experience necessary and want to become an important part of our successful team, then please click "Apply" to submit your cover letter and resume.

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