Customer Service Crew

20 hours ago

Sydney, Australia Manly Fast Ferry Full time

**Company Description**
Manly Fast Ferry and Fantasea Cruising are an integral part of Sydney’s transport and tourism system, but they are more than that. They are a part of Sydney’s identity adding to the vibrant tapestry of the finest harbour in the world.

Our marine entities operate under the NRMA Group, one of Australia’s most iconic and trusted brands, that is proudly member-owned.

We are currently looking for casual Customer Service Crew to join our Manly Fast Ferry team, where you will be responsible for delivering exceptional customer experiences. Your ‘office’ will be working on one of the most iconic harbours in the world

You must be able to work on a casual basis on a 7-day rotating roster. Hours between 0600-2200
**Qualifications** What You’ll Do**
- Deliver exceptional customer service to all customers and members of the public
- Provide accurate and efficient fare and route information to our current and potential customers
- Collaborate with vessel crew to ensure the coordination of customer movements
- Ensure safety comes first - providing vessel crew with notice of incidents or situations that can impact overall passenger safety
- Maintain professionalism at all times and comply with company standards.

**What You’ll Bring**
- Proven experience working in a Face-to-face customer service/sales environment
- Focus on self-presentation, a strong conversationalist and takes pride in providing an exceptional customer experience.
- Excellent verbal and written communication skills
- Ability to listen attentively, demonstrate patience with customers and problem solve effectively
- Demonstrates high level of professionalism, focus on safety and adherence to organisational policies and procedures
- Can work confidently on your own while also being a great team player
- General knowledge of Marine products and Sydney Harbour will be highly regarded

**Know you Belong**

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees._ _From First Nations peoples,** **to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:

- We made the 2022 AFR Boss Best Places to Work List
- Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan
- Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025
- Certified as a Family Inclusive Workplace
- Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

  • Crew Leader

    1 week ago

    Sydney, New South Wales, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationNSW - Wetherill ParkJob Description SummaryAn exciting opportunity has arisen for a Crew Leader to join Service Stream working across the Greater Sydney RegionAbout the RoleService Stream's Utilities division are currently seeking a Crew Leader to join our growing company.Nature of position: Permanent, Full TimeLocation: Wetherill Park,...

  • Crew Hand

    1 week ago

    Sydney, Australia Service Stream Full time

    Primary Location Sydney, NSW Job Description Summary New opportunity for experienced Crew Members/Labourers to join our team in Seven Hills About the Role Comdain Infrastructure delivers end-to-end engineering and asset management services to leading utility and infrastructure providers across Australia. With a focus on the gas and water sectors, our...

  • Customer Service Representative

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Representatives Part Time - Brookvale Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($71,959 - $ 87,753pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Brookvale Service Centre **Employment Status**:Part Time, ongoing...

  • Customer Service Officer Lvl 1

    3 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Support Officer - Building Commission NSW** **Grade**: 1/2 Clerk Grade **Salary range**: $75,728 - $82,329 + superannuation and leave loading **Duration**: Temporary up to November 2025 **Applications Close**:Tuesday, 15th July 2025 **Location**: Parramatta **About the team** This role is an exciting opportunity to work within the Plumbing...

  • Crew

    2 weeks ago

    Sydney, Australia Guzman y Gomez Full time

    **Company Description** At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way...

  • Cabin Crew

    15 hours ago

    Sydney, New South Wales, Australia Altara People Pty Ltd ta Ardent People. Full time $40,000 - $60,000 per year

    Casual Domestic Cabin CrewSydney BaseAre you passionate about travel and providing exceptional customer service? Do you thrive in dynamic environments and enjoy working as part of a diverse team? If so, we have an exciting opportunity for you to embark on a rewarding career as casual Cabin Crew with Altara and our client Jetstar.About Us:The Altara Group is...

  • Cabin Crew

    3 days ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Full Time**Location**: Sydney**Job type**: Cabin Crew, Customer Service**Applications close**: **Cabin Crew**: We’re the airline that’s always done things a little different. Our way. The Virgin way. We go the extra mile, in the air and on the ground, to create wonderful experiences that put our guests firmly at the heart of everything we...

  • Flight Crew

    1 week ago

    Sydney, New South Wales, Australia Hope Global School Full time $65,000 per year

    Job DescriptionFlight Crew members are responsible for ensuring passenger safety, comfort, and compliance with aviation regulations during flights. They provide high-quality in-flight service, assist in emergency situations, and maintain communication with the cockpit and ground staff. The role demands professionalism, teamwork, and adaptability while...

  • Crew Operations Manager

    3 days ago

    Sydney, Australia 3PC Full time

    **Join 3rd Party Containers (3PC) as a Crew Manager!** **Location**: Sydney, NSW **Position Type**: Full-Time **Salary**: $80,000 (base) + $5,000 (KPI) + Car allowance The Crew Operations Manager position is integral to the efficient operation of office functions within the business. The role encompasses overseeing training, ensuring compliance,...

  • Urgent: Event Staff, Host, Hostess Wanted in Sydney

    3 days ago

    Sydney, Australia Event-Crew Australia Full time

    **Event-Crew Australia** **Requirements**: - experience in assisting events working in events industry previously - great computer skills ( spelling is important) - **Presentable outlook** - **Good communication skills/exceptional customer service skill** - **Perfect English language**: - **Commitment to arrive and be present when assigned shift...