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Planner Consultation Services

3 weeks ago

Smithfield, Australia Konecranes Full time

Employment type: Undefined term- Full-time/part-time position: Full time**Planner Consultation Services**:

- At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
- We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

At Konecranes and Demag, we are part of a Global organisation that has been in operation for over 80 years. With operations in over 50 countries worldwide, we are currently seeking a passionate, energetic and engaging **Planner.**

Based in **Smithfield**, and reporting to the Branch Manager, you will be responsible for planning and executing Service work for the Consultation Services team.

**Your Role**
- Planning, prioritising and scheduling planned work in Sydney
- Support branches with Consultation Services procedures and processes.
- Onboarding new personnel
- Co-ordinating site inductions, maintaining current processes
- Maintaining compliance within the team
- Effectively communicating the planning process and timelines to customers, operatives and subcontractors
- Coordinate travel bookings for the Consultation Service Team
- Supporting the Consultation Service Team with other administrative duties as required

**About You**
- A minimum 3 years' experience in a similar role
- Exceptional Customer Service Skills
- Ability to work well under pressure and effectively prioritize tasks
- Excellent interpersonal skills and the ability to communicate effectively with customers, suppliers and team members,
- Demonstrated ability to plan jobs and develop a work scope
- Excellent time management skills
- Intermediate computer skills with experience working with the Office 365 Suite of products (i.e. Word, Excel and Outlook).
- Safety Conscious An understanding and awareness of ISO 14001 & 45001 Standards**Your Offer**
- Competitive base salary, depending on expereince
- 17.5% Annual Leave Loading when on periods of annual leave
- 15% annual performance bonus
- An opportunity to share in the success of the Company by participating an our annual employee share plans
- Support and encouragement to develop your skills with local and global training opportunities available. A chance to work with world leading technology and processes that support you in the work you do.- Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._