Venue Manager

4 days ago

Perth, Australia Light Years Full time

Location
- Perth
- Role type
- Full time

***NEW VENUE OPENING EARLY 2025 IN PERTH - CURRENTLY TAKING APPLICATIONS AND EXPRESSIONS OF INTEREST.**

‍

**THE VENUE**:
Before Byron Bay became a dining destination, there was Light Years. Tucked in an intimate space in the centre of town, the modern Asian restaurant became a fast favourite for its playful approach to hospitality, a modern Asian dining experience that offers delicious share-style food, unique cocktails, and friendly wait staff.

Since it first opened back in 2017, the stalwart of the beach town’s dining scene has become something of a phenomenon, spawning outposts in Noosa, Burleigh Heads and Newcastle. And in late 2022, Light Years Byron Bay packed up and opened its second iteration in a brand new, larger space - an evolved, grown-up version.

Fast forward to 2025, and it’s time for Light Years to spread its flavour powered wings to Western Australia. A prime Perth CBD location, situated within a stylish iconic heritage building on William Street, Light Years Perth will be the biggest (boldest) venture yet. This two-hundred-seater venue will showcase laneway dining, private dining and a stunning centralised bar for a good dose of good-time vibes

We are ready for YOU to join this exciting opening and embrace a collaborative, fun environment and excellent team culture.

‍

**The role**:
As a Venue Manager, you’ll oversee the day-to-day operations, ensuring that Light Years continues to deliver outstanding service and memorable experiences for our guests. You’ll lead, train and positively inspire the team, manage KPIs, oversee FOH and BOH operations, and take responsibility for guest relations, all while ensuring the venue runs smoothly.

‍

**Key Responsibilities**:

- Oversee day-to-day operations, ensuring smooth service and exceptional guest experiences.
- Lead and motivate the front-of-house team, providing training and development opportunities.
- Manage KPIs, staffing, and operational costs, ensuring profitability and efficiency.
- Handle guest complaints and feedback promptly, ensuring satisfaction.
- Ensure consistent service standards during busy and quieter periods.
- Collaborate with the wider team to optimise venue performance.
- Maintain stock control and inventory management.

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**About You**:

- Proven experience managing a high-volume venue.
- Exceptional leadership and team-building skills.
- Excellent communication and problem-solving abilities.
- Passionate about delivering outstanding service in a high-energy environment.
- Genuine interest in food, drinks, and hospitality.

‍

**Benefits**:

- Competitive salary + tips + KPI bonuses.
- Opportunities for career growth and development.
- Great work-life balance in a fun, collaborative team culture.

‍

If you’re ready to join a fast-growing, iconic brand with a focus on fun, innovation, and great vibes, we’d love to meet you

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