External Maintenance Coordinator

Full time opportunity
- Collingwood location, Jetstar Head Office
- Exciting newly created opportunity
- Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong and our teams are excited to welcome our new A321LR Neo’s as we continue on our mission to offer all day, every day low fares so more people can fly to more places, more often._

We have a newly created opportunity available for an External Maintenance Coordinator to join our team in Melbourne. This is a great role where you will be responsible for managing the performance of external service providers to ensure delivery in line with Jetstar’s operational requirements.

Reporting to the Manager - External Maintenance Line your key responsibilities will also include:

- Ensure Safety and Quality Management System compliance
- Support the delivery of business improvement projects and initiatives from conceptualisation through to implementation
- Work with our commercial team in negotiations with supplier contracts
- Support the establishment of new engineering vendors as the external maintenance capability continues to grow
- Manage contract deliverables and maintain effective working relationships with engineering vendors whilst ensuring service delivery within scope and budget
- Promote and maintain professional relationships with customers and stakeholders through continuous engagement, strong communications and site visits.
- Participate in investigations and implement mitigations where required
- Support ongoing business development and continual improvement with proactive fleet technical management within the Line Maintenance environment
- Provide and/or coordinate expert technical assistance to respective MRO’s as required and provide technical knowledge and skill to MRO maintenance activities
- Maintain JQ Mandatory training records for External MRO’s

In this role, you will flourish in a “hands on” environment by building relationships with various departments across the Jetstar business, all to make our operation work more efficiently. With demonstrated experience coordinating and building/maintaining internal and external stakeholder relationships this role has scope to grow and become a critical member of our Engineering function.

To be successful in this role, you will need to demonstrate the following skills, qualifications, and experience:

- Degree or Diploma or Cert IV or equivalent Airline Experience (highly regarded)
- Aviation Industry Experience, preferably in an operational airline role
- Sound experience managing supplier relationships and contract delivery (internally and externally)
- Project management (desired)
- Detailed understanding of airworthiness regulatory requirements for engineering maintenance organisations
- Strong negotiation skills and experience working projects (desired)
- Excellent communication skills with all customers internal and external
- Able to build effective working relationships and enjoys working as an individual or as part of a team
- Process-driven, with experience in constructing new processes to deliver business goals

What’s in it for you
- Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines
- Access to a range of salary packaging and leave benefits
- As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines
- Structured programs and resources to support your health and wellbeing and development
- Talk to us about how we can make this role work flexibly for you such that you can achieve your potential

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8.

Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

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