IT Support Officer
6 days ago
**Job Details**:
**Location**
Victor Harbor
**Salary**
Negotiable
**Job Type**
Full Time
**Ref**
BBBH98105_1680487493
**Contact**
Taliya Pagnozzi
**Posted**
31 minutes ago
- **Initial contracts from 6 months upward**:
- ** Relevant Infrastructure experience required**
Our client is currently searching for multiple resources across the infrastructure space to work across our client's sites located in the Southern Subrubs.
The preferred canddiates will be delivering a range of specialist technical services, which support the ICT network infrastructure and information technology systems for sites across the state of South Australia.
You will provide a high level of customer service in the delivery of first, second and third level support and technical advice relating to issues and requests logged by system users. The role identifies and applies relevant innovative strategies, policies and processes to effect successful outcomes in the installation, maintenance and problem resolution functions both independently and in collaboration with other team members or ICT providers and vendors.
The IT Support officer contributes to the development of ICT systems documentation including procedures, standards and policies as well as ensuring the client's service management tool is updated regularly and accurately with information and actions relating to incidents and requests.
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