3 X Service Operations Coordinators

14 hours ago

Canberra, Australia FinXL Full time

Location:
- Canberra, Australian Capital Territory- Job Type:
- Contract- Specialisation:
- Government- Salary:
- Negotiable- Reference:
- CR/017996_1661913838**ACT/ VIC/ NSW**

**12 Month Contract with 2 x 12 months extension Option**

**Must be an Australian Citizen and hold minimum of NV1 Clearance**

***

FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and consulting services across a number of industries including Government, Telecommunications, Commercial and Finance. We currently have more than 850 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. Through the delivery of services and implementation of new systems, processes and technology, we assist our clients to gain competitive advantage and reach new heights.

***

**Essential criteria**

Minimum ITIL V3 Foundation or SIAM Foundation certification

Experience in Service Transition and Service Design

Experience in an IT service operations role including working in an ITIL or SIAM Service Operations role such as Service Desk, Incident, Change and Request Fulfilment, experience in a defining SLAs and service KPIs, experience in SLA and KPI analysis and reporting, and identifying inefficient process and coordinating improvement initiatives.

experience working in an Organisation using Dev Ops or SAFE agile

FinXL fosters a high-performing, inclusive workplace built on a foundation of excellence, respect and dignity. We take corporate social responsibility seriously through our ongoing activities with communities and staff involvement in these efforts. We are committed to environmentally friendly practices in both our own operations and our work with clients.

Please note, this opportunity closes on Monday the 12th of September at 12:00 pm and requires a minimum NV1 Clearance.

FinXL does not accept unsolicited resumes or appreciate unsolicited calls from recruitment agencies.

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