Customer Relations Officer

5 days ago

Sydney, Australia Chubb Full time

**Your Role**

The objective of this role is to provide customers with superior customer service through quality policy interpretation. This service is to be delivered to customers in a friendly and professional manner.

**Your Responsibilities**:

- The handling of customer telephone enquiries regarding policies and claims.
- Proficiently respond to written communication from customers (if required).
- Provide quality policy interpretation.
- Offering superior customer service.
- Assisting colleagues when required.
- Liaising with other departments regarding customer information.
- Logging written reports of any alleged agent misconducts and/or customer complaints.
- Basic Computer literacy
- Good Communication skills - both written and verbal
- The ability to problem solve while remaining friendly and professional.
- Ability to work autonomously and with a team, in a fast
- paced environment
- Demonstrate an empathetic attitude towards customers and colleagues.
- Experience: 12 Months in a similar customer service role

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

  • Customer Relations Officer

    1 week ago

    Sydney, Australia Inspire Healthcare Full time

    **About **_**Inspire Healthcare**_ **Your Next Career Move** - Inspire Healthcare _is offering an exciting opportunity for a confident and passionate customer relations officer to join our team on a full-time basis with an opportunity to work from home. Fast-track career available for individuals who are quick learners and willing to learn new things. You...

  • Customer Relations Officer

    3 days ago

    Sydney, Australia Inspire Healthcare Full time

    **About **_**Inspire Healthcare**_ **Your Next Career Move** - Inspire Healthcare _is offering an exciting opportunity for a confident and passionate customer relations officer to join our team on a full-time basis with an opportunity to work from home. Fast-track career available for individuals who are quick learners and willing to learn new things. You...

  • Customer Relations Officer

    5 days ago

    Sydney, Australia University of New South Wales Full time

    **Job no**: 530728 **Work type**: Full Time **Location**: Sydney, NSW **Categories**: Administration - Employment Type: Full Time Continuing role - Remuneration: Level 5: from $85,717 + 17% superannuation + leave loading - Location: Kensington, NSW **About UNSW** At UNSW, we pride ourselves on being a workplace where the best people come to do their best...

  • Bct Customer Relations Officer

    1 week ago

    Sydney, Australia NSW Government -Environment and Heritage Group Full time

    **Do you want work to make a difference for NSW?** **Together, we create thriving environments, communities and economies** - **Customer Relations Officer role based in Parramatta**: - **Temporary full-time opportunity**: - **Salary starting from $89,194 + super** The Biodiversity Conservation Trust (BCT) is currently seeking to appoint a Customer...

  • Advisor Industrial Relations

    2 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Advisor Industrial Relations** **Clerk Grade 7/8, Ongoing, Full-time 35 hours per week - Talent Pool to be created** **People Services, People & Culture, Department of Customer Service** **4PSQ Parramatta or Gosford or Sydney Mckell location (travel required between these locations)** **Salary Range: $106,025 to $117,363 + super** - Play a key role in...

  • Customer Relations Consultant

    1 week ago

    Sydney, New South Wales, Australia Eagers Automotive Full time $60,000 - $90,000 per year

    We are looking for a dedicated, professional and friendly Customer Relations Officer to join our team based at Prestons.Join Australia's largest Automotive GroupBased in PrestonsWe are looking for a dedicated, professional and friendly Customer Relations Officer to join our team in our state of the art operation based in Prestons.In this role you will be...

  • Gm Customer Relations

    2 weeks ago

    Sydney, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee- Location: Sydney- Type: Fulltime, Permanent- Hybrid role, Happy to talk flexible working The opportunity As General Manager, Customer Relations you will lead a pivotal function at QBE dedicated to ensuring customer concerns are resolved with fairness, efficiency, and care. While our ambition is...

  • Employee Relations Advisor and Investigations

    3 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Employee Relations Advisor and Investigations** Clerk Grade 7/8, Ongoing, Full-time 35 hours per week People Services, People & Culture, Department of Customer Service Parramatta, Gosford or Sydney McKell location (travel between these locations is required) Salary Range: $106,025 - $117,363 p.a base salary - **Refine your HR or investigations skills and...

  • Customer Relations Specialist

    2 days ago

    Sydney, Australia ING Group Full time

    Customer Relations Specialist **Are you passionate about helping those in need?** **Make your mark in our Specialised Care Team!** We have an exciting **permanent** opportunity for a **Customer Relations Specialist,** who will be helping our customers "Do their thing" by providing vital support to our Contact Centre. Are you ready to make a real difference...

  • GM Customer Relations

    2 weeks ago

    Sydney, New South Wales, Australia QBE Full time $180,000 - $250,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeeLocation: SydneyType: Fulltime, PermanentHybrid role, Happy to talk flexible workingThe opportunityAs General Manager, Customer Relations you will lead a pivotal function at QBE dedicated to ensuring customer concerns are resolved with fairness, efficiency, and care. While our ambition is to minimise...