Team Leader

Uniting is seeking a passionate and experienced Team Leader to supervise and support a team of support coordinators delivering high-quality disability services to people living in our community based in Sydney Metro.
About the Opportunity
This is a full-time permanent position working 38 hours per week from Monday to Friday.
- Hybrid work model with up to two days WFH
- Work across Sydney Metro sites in North Parramatta, Leichhardt, or Campbelltown as required
- Base pay starting from $100,776 (SCHADS 5.1) plus up to $18,550 salary packaging and super
- Flexibility required, including participation in the on-call roster

About the Role
As a Team Leader for Coordination of Supports at Uniting, you’ll oversee up to 12 direct service delivery staff working with the National Disability Insurance Scheme (NDIS) participants. You’ll be responsible for operational planning, people management, risk oversight, and community engagement to ensure a person-centred, quality service experience.
**You will**:

- Lead, support, and develop a team delivering person-centred NDIS services.
- Build strong community partnerships and promote service inclusion.
- Oversee day-to-day operations, ensuring quality and compliance with plans and targets.
- Manage risks, reporting, and adherence to policies and legislative requirements.
- Drive team performance, development, and a positive workplace culture.
- Support financial oversight, budgeting, and alignment with service agreements.
- Champion Uniting’s values and rights-based, inclusive practices.
- Collaborate effectively with stakeholders and manage sensitive matters with care.
- Ensure the well-being, safety, and empowerment of individuals and families.
- Lead service improvements, innovation, and best practice initiatives.

**What you need to succeed**:Qualifications**:

- Diploma in disability/community services/social sciences/allied health

**Experience**:

- 3 years or more experience in your field of expertise.
- Experienced in leading community-based or disability support teams.
- Knowledge of the Disability Inclusion Act 2014, Disability Services Standards, NDIS reforms, and relevant legislation.
- Strong understanding of the complex needs of people with disability and their families, and contemporary service models.
- Proven leadership skills with experience managing effective and motivated teams.
- Experience working respectfully with Aboriginal and CALD communities and delivering culturally competent services.
- Strong partnership-building skills with a track record of achieving shared outcomes.
- Excellent written communication and reporting skills.

**Mandatory prerequisite to employment requirements**:

- Current Australian driver’s licence.
- National Criminal History Check.
- Working with Children Check.
- NDIS Worker Screening Check (Service NSW)
- Awareness of and/or experience with mandatory reporting responsibilities when working with children.
- Willingness to participate in on-call roster and work flexibly.
- Ability to work flexible hours, including evenings and weekends, as required

**Even Better**:

- Experience managing people and work performance

**In return we offer**:

- Flexible work arrangements
- $500 referral bonus can be generously rewarded for referring a friend who joins Uniting.
- Receive paid travel entitlements, making your work more convenient and accessible.
- Extensive opportunities for professional growth.
- Affordable access to Fitness Passport— discounted gym memberships to support your best life.
- Corporate discounts and cash-back programs with major retailers
- A supportive and inclusive and collaborative work environment.

Applications will close on 10 August 2025, Sunday at 11:55PM
Who is Uniting?
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.