Receptionist/optical Assistant

1 week ago

Canberra, Australia TAIBO Pty Ltd Full time

Our client is seeking a friendly and outgoing individual to join their team as a part/time casual receptionist/optical assistant.

If you’re a self-motivated individual with exceptional customer service skills and a sense of style, we want to hear from you No optical experience required as all training will be provided on the job. They can also provide you an Optical Dispensing traineeship pathway if interested

**Responsibilities**:

- Meet and greet patients with a smile.
- Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
- Provide professional advice and recommendations on lens options to optimise vision and enhance the overall eyewear experience.
- Conduct frame adjustments, repairs, and minor maintenance, ensuring optimal fit and comfort for patients.
- Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
- Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.

**Qualifications**:

- Previous experience as receptionist or customer service/retail assistant ideal but not essential.
- A commitment to providing exceptional customer service and maintaining a positive and friendly demeanour.
- Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
- Srong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
- Demonstrates a growth mindset and a willingness to learn and develop new skills.
- Good computer skills including familiarity with Microsoft Word and Excel.

**What’s in it for you?**

Join a growing independent optometry group, which values its team members as much as its customers and encourages everyone to prioritise their health and family and maintain a healthy work/life balance. For those looking for purpose and a role that’s rewarding, you will enjoy helping make a difference in people's lives by improving their vision and overall eye health. And if it’s career progression and a real challenge that you’re after, well, you have come to the right place

**Job Types**: Part-time, Casual, Apprenticeship
Part-time hours: 24 per week

**Salary**: $45,000.00 - $55,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Penalty rates

Ability to commute/relocate:

- Canberra, ACT: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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