Manager Business Analysis

Location: Melbourne | CBD

Job type: Ongoing - Full Time

Organisation: Department of Transport and Planning

**Salary**: $134,593 - $180,115

Occupation: Other

Reference: 5318

**About the Role**
As the Manager of Business Analysis is a key technical leadership position within Data & Digital Architecture. This role leads a team of skilled professionals responsible for analysing business processes, gathering requirements, and recommending innovative solutions aligned to Department’s vision and goals. As a dynamic leader, the Manager of Business Analysis plays a crucial role in driving collaboration across cross-functional teams, fostering a culture of innovation, and ensuring the effectiveness of the department's business analysis function.

This role is instrumental at driving the department's business analysis function and enabling the delivery of data and digital-enabled services for the Victorian Transport System

**To access the Position Description, please click here.**

**Position Outcomes / Accountabilities**
- Team Leadership - Led and managed a team of skilled business analysts, fostering a collaborative and high-performing work environment. Cultivated a high level of corporate knowledge of the organisation amongst the team; ensured business analysis activities were conducted with a deep understanding of the Department's operations and objectives. Provided guidance, mentorship, and professional development opportunities to enhance the team's capabilities. Established regular team check-ins to discuss progress, challenges, and share best practices, promoting a culture of continuous improvement and knowledge sharing.
- Business analysis assurance & improvement - Applied strong analytical skills and strategic thinking to align business analysis activities with the overarching goals of the Data & Digital division and the Department. Conducted regular audits to assess compliance. Continuously identified opportunities for process improvement and efficiency gains within the business analysis function.
- Resource Planning & Optimisation - Managed resource allocation, led the development and implementation of resource plans that support the effective execution of Data & Digital projects. Departmental policies and governance frameworks have been complied with, budgets are met, and fit for purpose workforce plans delivered. Implemented advanced resource optimisation strategies, including skills assessments, cross-functional training initiatives, and capacity planning, to maximise team efficiency and adaptability.
- Professional development - Developed personalised professional development plans for team members, identifying areas for skill enhancement and career growth within the realm of project management best practices.
- Stakeholder Collaboration and Communication - Drove collaboration across cross-functional teams, ensuring effective communication and coordination in business analysis efforts. Worked closely with stakeholders, including technical leaders and senior management, to understand business needs and align solutions accordingly.

**Key Selection Criteria**
Are you an accomplished business analysis leader with a proven track record in driving innovation and managing high-performing teams? The Department of Transport and Planning is seeking a dynamic Manager to lead our business analysis function.

You will drive a culture of continuous improvement, embedding quality practices into service and solution delivery processes. By establishing metrics and promoting innovative approaches, you will ensure outcomes that exceed expectations. Your critical thinking and problem-solving skills will be essential for evaluating complex issues from multiple perspectives and delivering impactful solutions.

**Qualifications and Experience**
**Mandatory**
- Tertiary qualifications in IT Systems or related area.
- Experience relevant to the accountabilities and capabilities of the role.

**Desirable**
- Formal qualifications in Business and /or Systems Analysis (e.g. CCBA).
- Certified Business Analysis Professional (CBAP).
- PRINCE II, ITIL 4, Agile certifications.
- Business Process Modelling Certification.

**Role Specific Requirements**
- Drivers License.

**What we offer**
- Meaningful work making Victorian communities more accessible and liveable.
- Professional growth and development opportunities across the department and the wider Victorian Public Service.
- A hybrid working model focused on collaboration and teamwork.
- Optimal work-life balance initiatives including flexible working arrangements.
- We prioritise the development of a safe and inclusive culture.

**Culture Value**
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department,