Customer Service Coordinator

3 days ago

Perth, Australia Ozgene Full time

**to advance humanity - inspire curiosity**
- Curious to learn? Keen for a new challenge? Want to use your knowledge to make a difference? Then we are looking for you_

**The Company**:
For over 22 years, Ozgene has been one of the leading companies for biotechnology and medical research in the world. Our vision is to advance humanity by inspiring curiosity, striving for constant innovation with the aim to provide our clients with the best service.

**The Position**:
Ozgene is a global provider of animal models for biomedical research worldwide. Our unique capabilities, using _lean principles_ and expertise allow us to deliver the highest quality mice and rats to researchers worldwide. Our team of experts is committed to providing exceptional customer service and support to our clients throughout the research process.

We are currently seeking a highly motivated Customer Service Coordinator to join our fantastic team in Perth.

**Your Duties will Include**:

- Develop and maintain relationships with new and existing clients
- Manage client accounts and ensure their satisfaction with our services
- Provide expert advice and support to clients on our products and services
- Work closely with the strategic partnering team to develop and suggest strategies for business growth
- Develop and maintain a thorough understanding of the research field and our competitors
- Monitor and report on client activity and sales performance

**Requirements**:

- Tertiary degree in a relevant field (e.g. life sciences, business, or marketing)
- Excellent communication and interpersonal skills
- Ability to work both independently and in a team environment
- Strong organisational and time management skills
- Attention to detail and ability to manage multiple tasks simultaneously
- Proficiency in Microsoft Office suite and CRM software
- Desirable: Some experience in account management, sales, or customer service in a related industry

**Our Vision**:
Our vision is to expand Ozgene by building our team members from the ground up. We want curious people, that are not afraid of a challenge and want to use their knowledge to advance humanity. We will provide you with support and coaching in regards to our Organisational Excellence culture. Our philosophy focuses on using your skills to stabilise and improve our laboratory processes. Providing you with the conditions to channel your curiosity into exceptional service to our clients.

  • Chief Logistics Liaison

    4 days ago

    Perth, Western Australia beBeeRental Coordinator Full time

    Rental Co-ordinator Job OpportunityA seamless rental experience is paramount to our customers. As a key player in this process, you will be responsible for coordinating the logistical delivery of our rental fleet and providing exceptional customer service.

  • Customer Services Coordinator

    5 days ago

    Perth, Australia TechnipFMC Full time

    **Our company** TechnipFMC is a global oil and gas leader, specialised in subsea and surface technologies. Our mission is to enhance the performance of the world's energy industry. We do it by constantly challenging conventions and investing in our 20 000+ employees, across 48 countries. At TechnipFMC, we aim to offer an inspiring working experience:...

  • Customer Service Coordinator

    3 days ago

    Perth, Australia Western Power Full time

    **Customer Service Coordinator**: - Location: Perth Office - CBD, WA, AU- 29 Oct 2024**Customer Services Coordinator - Perth CBD / Permanent - Full Time** Join Western Power as a Customer Service Team Support, where you will play a crucial role in enhancing customer experience by supporting the Team Leader and serving as an escalation point for the...

  • Customer Service Coordinator

    2 weeks ago

    Perth, Australia Aurizon Full time

    Job Number: 95195-327494 Work type: Permanent - Full Time **Location**: Perth Categories: Consulting / Strategy, Customer Service / Sales, Transport Operations & Logistics, Account Management / Business Development, Business Professional **Location**:Perth **Remuneration/Benefit**:Competitive remuneration and benefits - Australia’s largest rail...

  • Customer Service Coordinator

    3 days ago

    Perth, Western Australia beBeeAdministrative Full time $40,000 - $60,000

    Job Title: Customer Service CoordinatorAbout the Role:Our client is a reputable property owner with an impressive portfolio and a reputation as an employer of choice. Their workplace culture is known for being professional, collaborative, and supportive.The successful candidate will be the first point of contact at a busy shopping centre, providing reception...

  • Customer Service Coordinator

    1 week ago

    Perth, Australia Amana Living Full time

    **Job no**: 496814 **Work type**: Full time **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Customer Service Officer **_Why Choose Amana Living?_** Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range...

  • Customer Service Coordinator

    2 weeks ago

    West Perth, Australia Resources Unity Full time

    **Company Overview**: Resources Unity is equipment, spares and wear parts distribution business with proprietary technologies and generic while comprehensive product range that covers most product lines that service resource sector. Our entity in West Perth primarily services mining industry. At Resources Unity, we prioritize a people-centric development...

  • Customer Coordinator

    1 week ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Coordinator

    2 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Coordinator

    20 hours ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...