Wellness Centre Manager

1 week ago

Braybrook, Australia City Cave Float & Wellness Centre Full time

**City Cave Float & Wellness Centre is coming to Melbourne**

We are on the search for a **Centre Manager** to lead our **City Cave Braybrook** Centre.

**About Us**

City Cave Float & Wellness Centres aims to build healthier communities through services that support the mental and physical wellbeing of our clients through Float Therapy, Infrared Saunas and Massage services. The brand is on the fast track to success as it is the fastest growing health and wellness brand in the Southern Hemisphere.

**About the opportunity**

We have an exciting opportunity for an experienced Centre Manager to lead our newest centre to success. This role will be responsible to oversee all areas of centre operations through leading and coaching your team, driving sales growth, and executing operational requirements to deliver excellence across the centre. This role will suit someone who loves to support our clients through exceptional customer service ensuring the best City Cave experience.

**Key Responsibilities**
- Overall operational control of the City Cave Centre.
- Driving sales and second line of income targets.
- Complete daily and weekly reports for management.
- Administration and Diary Management.
- Respond to all customer feedback and enquiries promptly.
- Ensure all facilities and services are in a safe and operational capacity.
- Ensure that the customer service needs and expectations are exceeded daily.
- Ensure the facility remains clean and well presented at all times.
- Recruitment and new staff inductions to centre.
- Massage Therapist Management.
- Brand compliance.
- Supplier Communication.

**About you**
- Positive attitude.
- Ability to work autonomously.
- Good work ethic.
- Clean and tidy appearance.
- High-level communication skills.
- Ability to work to a deadline.
- Responsible and organised.

**Why work for us?**

**City Cave Benefits**
- Work for the leading brand in Float, Sauna and Massage Therapies in Australia.
- Join a team that ensures we always aim to satisfy our clients and continually set our standards higher.
- Supportive work environment with career progression opportunities.
- Discounted City Cave services.

We are a busy centre, and open until 9 pm 7 days per week so the ability to work the evenings & weekends is highly desirable.

**Salary**: From $65,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: One location

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