School Technical Officer, Brisbane Youth Education

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

**About Queensland Education and Training Centre**: Our staff are passionate about helping improve the knowledge, skills and abilities of our students, many of whom have had disrupted or negative schooling experiences. We seek to educate the whole person by providing opportunities for growth, development and learning, preparing young people for a balanced worthwhile future.

**Campuses of QETC**:

- Brisbane Youth Education and Training Centre
- West Moreton Education and Training Centre
- Vocational Training Queensland

The position will be based at our parent campus, Brisbane Youth Education and Training Centre; however, the ability to travel between campuses will be an essential element of the role.About the Role:
As the School Technical Officer you will have responsibility for the following:

- Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
- Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.

Please view the Role Description for a full list of duties.

**About You**:
To thrive in this role, the following knowledge and skills will be highly regarded:

- Proven ability to be innovative and forward-thinking.
- Strong organisational and time management skills.
- Highly developed attention to detail skills.
- Ability to interact professionally with all stakeholders by displaying excellent interpersonal skills.
- Highly developed communication skills to interact with staff at all levels and to establish and maintain effective working relationships.
- Strong analytical and problem-solving skills.
- Ability to prioritise tasks to meet the immediate needs of staff and students in a timely and professional manner.
- Be willing to work outside of regular business hours (if required).
- Demonstrate a high level of confidentiality.
- Technical knowledge of server hardware and configuration and networking peripherals.
- A thorough understanding of PC desktop and laptop systems, Apple iPads and printer support.
- Strong analytical and problem-solving skills.
- A strong client focus.
- The ability to work as part of a team.
- Understanding of Local Area Networks.
- Experience using remote support tools to support servers and workstations remotely within the school environment.
- Sound working knowledge of network security and security protocols.

**Mandatory requirement of this role**:

- Applicants must have possession of at least a diploma qualification relevant to the tasks outlined, from a recognised tertiary institution or qualification, which, in the opinion of the Director-General, Department of Education or delegate is acceptable.
- Demonstrated relevant industry experience and currency.
- When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

**How to Apply**:

- Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Attach a maximum 1-page response outlining your skills and abilities relevant to the role. You can use the 'your role' section as a guide.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.