Community Engagement Officer

1 week ago

Ferntree Gully, Australia Home Instead Full time

**We are a leading global brand**

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

**About this opportunity**

As the **Community Engagement Officer,** you will be responsible for building relationships and engaging with the local community to promote our in-home care services. You will play a key role in identifying potential clients and educating the community about our services. Your work will directly impact the lives of individuals and families seeking quality care and support.

**Why join us?**
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- A company that recognizes and appreciates the value of the work that you do.
- A fun and supportive team
- Annual Appreciation Day
- Birthday day off after 12 months
- Monthly Massages
- Onsite Parking

**Key Responsibilities**
- Actively engage with local organizations, businesses, and community centers to raise awareness of our services.
- Develop and maintain relationships with key community stakeholders, including healthcare professionals and community leaders.
- Provide information and resources about our in-home care services to individuals and families, highlighting the benefits of personalised care in a familiar environment.
- Record and maintain accurate client information and outreach activities in our system.
- Advocate for the needs of individuals seeking care and help them navigate the process to access appropriate services.

**About you**
- Experience in a similar role is essential.
- Experience working in the aged care or disability sector is desirable.
- A high-level of administration skills and a working knowledge of databases and software programs, eg. Excel, Word.
- Highly efficient and organised with proven time management skills.
- An effective communicator with excellent customer service skills and demonstrated problem solving abilities.
- Self-motivated and outcome orientated, with the capacity to deal with multiple and at times conflicting priorities.

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

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