Claims Officer

2 weeks ago

Docklands, Australia Bega Cheese Full time

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us

The Role

Our Docklands office is the hub for our corporate functions within the Bega Cheese Group. Freshly renovated and looking brand new, you’ll enjoy lots of natural light and great facilities to take advantage of including a fully stocked fridge loaded with a range of Bega products We are right next door to Marvel stadium and some of Melbourne’s best restaurants, cafes and bars.

We’re currently seeking a Claims Officer to join our friendly and supportive team managing a high volume of financial data entry tasks in a fast-paced environment.

Reporting to the Collections Team Leader for Grocery, the key responsibility of this role will be delivering efficient and accurate processing and governance of customer claims information.

This is a one year fixed-term contract position and adheres to a hybrid working model.

**Responsibilities**:
- Management of Customer claims and deductions- Validation of customer claims requests- Ensure process is followed and data is accurate- Ensure processing of claims tasks meet our Service Level Agreement- Manage stakeholder enquiries

About you- Experience with SAP, ECC and /or CRM7 software- Experience in data entry and passion for accuracy- Strong attention to detail and ability to work with large value accounts- A commitment to timely customer service and payment processing- Ability to add value and input to continuous improvement projects

The Bega Group Story

The Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day.

Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future

Life at the Bega Group

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.- Join a dedicated, forward-thinking and innovative culture- Grow with us, through opportunities for career development and progression- Contribute by giving back to your community through charities we partner with- Access to mental and physical health programs through our wellbeing portal and programs- Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Applications

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