Collections Officer

3 days ago

Docklands, Australia Chandler Macleod Full time

Customer Service Officer (Call Centre)

Permanent, Full time contract role

Location: Docklands

Placement and Offers will be made ASAP to allow for background checks to be run

Attractive Salary Package

Chandler Macleod are proud to partner with our Client who is a specialist in in receivables management solutions and insurance claims recovery services. With over 700 staff and offices in Sydney, Melbourne as well as other Global locations, our client has extensive experience serving Federal, State and local Government as well as the Insurance, Banking and Finance, Telecommunications and Utilities sectors.

Our client’s main focus is to assist companies to help their customers get back on track and overcome situations of financial difficulty, enabling them to move forward into a financially sustainable future.

Who are we looking for?

We are currently seeking expressions of interest for the following permanent full-time contract opportunity based in Docklands, Victoria

Contact Centre Officer (Call Centre)

The ideal applicants will possess:

- Experience in a high-volume customer service environment i.e. call centre, hospitality, retail
- KPI adherence
- Excellent computer literacy
- Excellent communication and phone manner
- Self-driven and enthusiastic work ethic
- Empathetic nature
- Ability to multitask
- Negotiating skills

You will be rewarded with and accompanied by a fantastic and diverse team that offers a supportive management team and the chance to work close to home in Docklands.

Mandatory requirements:
Must have a 5 year footprint in Australia

Ability to work from the Docklands office location full time (no remote work options available)

Ability to complete and clear a Personal Background check including Reference and Police checks

Rosters 8am to 6pm, high likelihood of 10 - 6 rosters being allocated

The local train station is nearby this office location, this makes it an ideal opportunity for those who prefer to leave the car at home.

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