Transport Officer

4 days ago

Redfern, Australia Sydney Trains Full time

**Transport Officer**:

- Organisation/Entity: Sydney Trains- Job category: Regulatory and compliance- Job location: Redfern, NSW, AU, 2016- Job reference number: 96464- Employment type: Permanent Full-Time- Salary range: $66462.0-$76638.0You put people at the heart and take pride in the impact of your work.

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

**In this role, you'll**:

- Work closely with passengers on the network to help educate on fare compliance and travel conditions and issuing fines and/or cautions when these conditions are not being adhered.
- Work collaboratively in a close-knit team to provide high level of customer service in high pressure situations.
- Use problem solving skills to deliver best outcomes to customers and the network

We have opportunities starting from February 2025

Your base location will be Redfern and we will provide you with all the necessary training to see you succeed.

For more information on this position view the Role Description & the Information Pack.

Ever wondered what a day in the life of a Transport Officer looks like?

**About you**:
If you don’t want your average desk job or Monday to Friday role, love moving around and working outdoors, then don’t look further
- You’re recognised as being able to work effectively within a dynamic team environment.
- You are highly motivated and can problem-solve to help influence positive outcomes.
- In addition to this, you are resilient, a clear communicator and can adapt to different situations.

**Transport Officer Information Session**

As part of the recruitment process, we will be hosting an onsite information session for our upcoming Transport Officer intakes on **Saturday 28th September** **2024.**

This will be held at the Redfern Office (451 Wilson Street, Darlington NSW 2008)

Session will run from 11 am until 1pm. In order to attend you are required to register via link: Transport Officer Info Session Registration

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week. Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

**Applications close: Tuesday 15th October at 11:59 pm**

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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