Presales Specialist

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team
Our Product Solutions Group Presales team operates at the front of the sales pipeline assisting clients with their technical designs. We require a broad set of skills and a team that is adaptable to various situations. We require high calibre and proven performers that can blend well with our team and engage our customers to bring insight and design solutions to add value to their business.

About the Role
As a Pre-Sales Specialist, you will work collaboratively with Clients, Account Management, Vendor and Datacom Technical Domain experts to understand business requirements, and architect cost effective technology-based solutions that address those requirements. As an Infrastructure Pre-Sales Specialist, you will be tasked with architecting and designing how a clients particular on premise or hybrid business objective will be achieved. You will define what specific technologies and process changes/improvements should be used. You will also provide direction and guidance to the Account Management team, bid team and operations and bear responsibility for setting the overall technical solution and tactical strategy. As an Infrastructure Pre-Sales Specialist, you will have deep knowledge regarding infrastructure and broad experience in many technical disciplines to provide the best solutions for the client as well as a solid understanding of business and service management principles.

What you’ll do
As the Pre-Sales Specialist, your responsibilities will include, but not be limited to:

- Providing pre-sales support and expertise to the sales teams nationally in your areas of expertise
- Developing client relationships and translate business/ technical requirements into technical solutions
- Developing Statement of Works and corresponding services, including product costings for high-level solutions using infrastructure, storage, network, public or hybrid cloud services
- Developing, facilitating and engaging in additional business growth opportunities for Datacom
- Engaging with internal operational teams to maintain a thorough understanding of managed services and related contractual obligations
- Undertaking Project Delivery encompassing high level Solution Architecture, detailed design and quality assurance
- Overseeing Project Delivery encompassing advice on development, design and implementation.
- Researching vendor solutions and maintaining vendor relationships

What you’ll bring
- You will have a minimum of 5 years’ IT experience in the design, delivery and/or management (run) of sizeable infrastructure, IT outsourcing, storage, backup, network, security and hybrid cloud projects.
- You will bring a successful track record in Pre-Sales or comparable solution administration and management, with outstanding business knowledge - corporate structure, ROI, TCO, budget, planning strategy, etc. You will be self-driven, possess excellent customer liaison skills and live and breathe technology.
- Preference will be given for those with HPE ASE or MASE certification.

Why Datacom?

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hour and, professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.