Accounts Payable Officer

**Why join us?**

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

**Southern Cross Benefits**
- Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
- Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
- Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
- Discounted private health insurance
- Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
- Annual leave loading
- Ongoing Training and Development
- Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
- Genuine Career Progression Pathways - Buddy Program, New Grad Elevate Program, Study Support
- Referral Bonus Program

**The Role - Full time - 12 month fixed-term contract based in our Epping Head Office.**

This role is part of the Finance team and reports to the Accounts Payable Team Leader. You will work closely with the broader Finance, Procurement, Property, and Operations teams, as well as with Facility Managers, Service Advisors, and Regional Managers across residential and community services. You’ll also liaise with external stakeholders including suppliers, vendors, and service providers to ensure timely resolution of enquiries, account accuracy, and excellent service outcomes.

**Key responsibilities include**:

- Process invoices, claims, and staff reimbursements in line with SCC policies and payment terms
- Assign and manage items in the AP inbox, ensuring timely review and follow-up
- Monitor and manage Promaster transactions and reconciliations
- Assist with vendor setups, payment runs, and month-end activities
- Reconcile supplier statements and resolve discrepancies promptly
- Enter and maintain accurate AP records in the finance system
- Maintain confidentiality and ensure records meet audit and compliance standards
- Support efficient retrieval and reporting of finance-related data
- Respond to internal and external enquiries in a timely and professional manner
- Escalate account holds or payment delays appropriately
- Liaise with internal teams (e.g., Operational Managers) to resolve queries and ensure invoice authorisations

**Education and Experience**
- Minimum 1 year in an accounts payable or finance support role
- Understanding of AP processes and GST concepts
- Proficiency in Microsoft Office (especially Excel and Outlook)
- Experience working with financial systems (e.g., Epicor)
- Certificate in Business Administration, Finance, or Accounting (Desirable)
- Exposure to aged care, not-for-profit, or health sector environments (Desirable)
- Familiarity with OCR or invoice automation tools (Desirable)
- Understanding of finance policy compliance and record-keeping requirements (Desirable)

**Skills & Capabilities**
- Strong attention to detail and commitment to accurate financial processing
- Well-developed communication skills with the ability to liaise professionally across teams and with suppliers
- Ability to prioritise tasks and meet deadlines in a fast-paced environment
- Collaborative and respectful, contributing to a strong team culture

**About Southern Cross Care (NSW & ACT)**
- We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT._
- We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel_
- Join us at SCC NSW & ACT, where your work is not just a job, but a journey filled with opportunities to make a tangible difference in the lives of those we support. Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels valued and heard._
- Your growth is our mission. Your wellbeing is our priority. Together, we can create a future that’s not only brighter for our clients and residents but also for every member of our team._
- SCC is an equal opportunity employer and values inclusion and diversity. All employment is decided on the basis of qualifications, merit, and business need. We are committed to a safe and respectful workplace._