Customer Experience Represntitive

5 days ago

Melbourne, Australia Pace Appointments Full time

Our client is recognised as a global manufacturer who dominate the agriculture space in their chosen niche. They are known for putting their customers first and continuing to be a forager within their field, continuously providing innovative and sustainable ideas and solutions for the modern world.

Due to continuous growth, they are on the hunt for a Customer Experience Representative to join their team

**Why Apply?**
- Join a reputable and creditable organisation that is known around the globe.
- You will join a supportive, diverse, and close-knit team that values not only your professional, yet personal growth.
- With a strong tenure in the organisation, it is evident that the company encourages career progression and provides attractive salary's throughout.
- Our client places a high value on culture and environment. Celebrating birthdays, recognitions and prioritising work lunches and dinners to promote inclusivity and collaboration.

**Responsibilities include**:

- Processing of customer purchase orders in SAP.
- Liaising with internal departments including Accounts, Sales, Warehouse and Freight etc
- Advising Customer/Sales Representative on price discrepancies, dispatch dates and special shipping /order requirements liaising and coordinating with dealers to provide periodic updates on orders e.g., availability, freight deliveries, proof of deliveries, revised delivery, and supply dates.
- Process deliveries and invoices
- Handle customer complaints and provide timely solutions

**About you**:

- Experienced using SAP within the last 5 years
- Be able to work in the office 5 days a week 9am-5pm
- Have a can-do attitude, the openness and willingness to learn and grow
- Count yourself as someone who has an eye for detail
- Likes working collaboratively and autonomously
- Willing to learn and grow

  • Customer Experience Represntitive

    5 days ago

    Melbourne, Australia Pace (VIC) Pty Ltd Full time

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