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IT Support Officer

2 weeks ago


Lance Creek, Australia Kilcoy Global Foods Full time

**WHY KILCOY GLOBAL FOODS**

We provide our staff with a great place to work which includes **job security, quality safety standards, lifestyle shifts** and the **ability to progress** within the organisation.

We are a nature-to-plate company; partnering with the world’s food industry to find innovative ways to source, prepare and serve delicious meat and seafood. Our winning culture stems from the quality of our people and the contribution they make every day.

Tabro Meat in Lance Creek is now a part of Kilcoy Global Foods, and we are excited to expand the business.

**THE OPPORTUNITY**

We have an exciting opportunity for an **IT Support Officer** to join our team in **Lance Creek**.

Key responsibilities include, but not limited to:

- Being the first point of contact for all IT support on site.
- Responsible for IT maintenance and efficient operation across all IT functions.
- Troubleshoot technical issues to resolution and/or escalate as required.
- Assist with onboarding new staff from a technical perspective.
- Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
- Maintaining system and data security.
- Supporting end users with issues around Passwords and IT Systems.
- Reviewing printers, security cameras and other IT Systems.
- Building relationships with people in the business.

**THE OFFER**

A full-time ongoing opportunity with many avenues to grow your career.

**BENEFITS**
- Remove heavy traffic from your daily commute
- Live and work in a peaceful rural area
- Full Time hours with flexible options including compressed work week (4 or 4.5 days)
- Access to discounted premium meat
- Ongoing support for learning
- An organisation where cultural diversity is celebrated
- Injury / Illness Insurance cover

**ABOUT YOU**
- Ideally 1 - 3 years experiences working in a technical support role
- Unlimited working rights within Australia
- Fully vaccinated against COVID-19
- Ability to work alongside a diverse workforce
- Driver’s licence and reliable vehicle
- Own transport or reliable means of getting to work
- Vaccinated (or willing to be) against Q Fever

**HOW TO APPLY**

If you are interested in this role, follow the prompts to apply.
- In line with Kilcoy Global Foods COVID-19 Vaccination Policy, all employees must be fully vaccinated to ensure the safety of our people and customers. Prior to commencing employment, you will need to provide Evidence of Vaccination or proof of a valid medical exemption._