Solutions Manager

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

A great opportunity has become available for an experienced **Solution Manager **to join the **Identity and Biometric Solutions (IBS) **team **. As Solution Manager in the IBS business line, you will address customers' needs in order to offer the most appropriate technical solutions. You contribute to maximizing the solutions turnover and profit margin by being responsible for the technical offers and the cost structure. You will mainly address the ANZ business, with potential geographical extension depending on the activities.

**Key responsibilities**
- You are the technical interface of the solutions area team within the IBS business line.
- You drive the definition of solutions for prospects and customers.
- During the pre-bid phase, you understand the customer requirements and expectations, you lead some technical consulting and you support the definition of the solution.
- You organize technical lobbying/influence through customer/partners technical meetings, workshops, and solutions presentation.
- In the scope of the due diligence process, you contribute to the partner identification and assess the partner technically, as well as define and agree on the scope of work for the identified (local) partners and suppliers.
- During the bid process, you are the primary interface for the internal team, lead the technical answer, and are accountable for the global costs structure (document-related part excluded), and you challenge and validate cost proposals.
- You lead Proof-Of-Concept (POC) solutions and demos related to the identified opportunity, either in pre-bid phase or during tenders.
- You participate actively in pre-sales activity in the region and contribute to the development of technical business for new solutions or services.
- You may handle the logging and updating of ‘Opportunities’ data to feed the Master Plan, including workload, milestones, and financials.
- You are responsible for the “Hand-Over Review” to ensure a clear transfer of responsibility to the Delivery teams (including Project Management, Customer Service, Controlling).
- You ensure that all required solution management activities, as part of bid process, are completed within the allocated and agreed upon timeframe.
- You have a clear reporting to your manager on your activities.

**Education**
- Master degree, preferably in Technical domain.
- Possibly a Bachelor degree if backed up by a significant and appropriate experience

**Experience Level**
- Technical background and knowledgeable in one or many areas of software development, software architecture, IT architecture or IT solutions (such as Client/Server systems, networks, virtualization, mobile systems, cryptography, PKI, logical security, Cloud technology), service delivery with SLA requirements.
- Knowledge on Biometrics considered as a strong plus.
- Preferred previous experience (minimum 5 years) in one or more of the following: Solution Manager, R&D project leader, R&D team manager, Solution Architect, Project Manager, Technical Sales, Product Manager, IT Operation Manager, Service Delivery & Operations Manager.

**Benefits**
We offer fantastic benefits including:

- Paid private healthcare
- Employee discounts with a number of affiliates (Travel, Car hire, Tech)
- Fitness Passport discount
- Modernised Paid Parental leave
- Veterans Leave
- Great professional development opportunities

Wellbeing matters at Thales, and where possible we encourage flexible working.