Support Services Employee

**Help Us Make a Difference in Lives**

Are you a caring, reliable, and enthusiastic individual looking to step into a rewarding role in the aged care sector? McLean Care’s Yallambee facility in Millmerran is looking for people just like you to join our team as a Support Services Employee.

This is a fantastic opportunity to make a real and meaningful difference in the lives of older Australians, while being part of a welcoming team that values compassion, respect, and community.

**About the Role**

As a Support Services Employee, you will be a vital part of our services team, contributing to the daily wellbeing of our residents. In this hands-on role, you will work under the guidance of experienced staff to build your skills and knowledge in a supportive environment.

Your work will help create a safe, clean, and homely space for our residents, playing a key role in their comfort and quality of life.

**What You’ll Be Doing**:
In this role, you will perform a range of tasks including:

- Assisting kitchen staff with meal preparation, plating, and serving food to residents
- Cleaning and sanitising resident rooms, bathrooms, and shared common areas to maintain hygiene and safety
- Providing support with laundry services, including washing, drying, folding, and returning personal items and linen
- Working collaboratively with the hospitality and care teams to uphold a high standard of service and care

**Who We’re Looking For**:
We are looking for individuals who are motivated, dependable, and genuinely enjoy helping others. You should be someone who:

- Is friendly, respectful, and enjoys interacting with people from all walks of life
- Has empathy and compassion, and takes pride in supporting others
- Is physically capable of handling the duties of the role, including standing for extended periods, lifting items, and working on your feet
- Thrives in a team setting, but is also able to work independently and take initiative
- Communicates clearly and professionally with residents and colleagues

**Skills and Experience**

To be successful in this role, you will need:

- Strong customer service skills
- Good communication skills and the ability to work well with others
- A positive attitude and a professional, reliable approach
- Basic computer skills for completing simple administrative tasks

**The following qualifications and experience are desirable but not essential**:

- A certificate in basic food or hygiene practices
- Previous experience in hospitality, cleaning, or aged care
- A genuine interest in developing a career in the aged care industry

**Why Work with McLean Care?**

McLean Care is a well-respected, not-for-profit provider of aged care, retirement, and community services across regional and rural Australia. We are committed to delivering person-centred care and creating work environments where our staff feel supported, valued, and inspired.

We offer:

- Competitive pay rate of $25.60 - $27.66 per hour, based on skills and experience
- Salary packaging of up to $18,900 to increase your take-home pay
- A supportive, inclusive, and community-focused workplace culture
- Access to the Blue Light Card program, providing discounts on a wide range of goods and services
- Free influenza vaccinations and a variety of health and wellbeing initiatives
- Access to our confidential Employee Assistance Program (EAP) for staff and immediate family members

**How to Apply**

If you are ready to begin a fulfilling role where you can make a genuine impact every day, we would love to hear from you.

To be eligible to apply, you must have the right to work in Australia and be willing to undergo a criminal record check and a NDIS Worker Screening Check, as required under the Aged Care Act 1997.

Take the next step in your career with McLean Care - a place where your care and commitment will be truly valued.