Support Consultant

2 weeks ago

West End, Australia BUSY Ability Full time

Posted: 09/09/2025

Closing Date: 12/10/2025

Job Type: Full Time - Fixed Term

Location: West End (Townsville)

Job Category: Inclusive Employment Australia

**Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.**

**About BUSY Ability...**

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

**A bit about the role...**

Love building people up? As an Employment Support Consultant, you’ll guide clients through personalised job pathways, help overcome barriers, and deliver workshops that boost confidence and capability. Your mission? Help them prepare, believe—and get hired.

**Why you’ll love this role?**
- Deliver 1:1 career coaching and capacity-building workshops
- See real progress as clients grow in confidence and job readiness
- Be the supportive guide who helps turn dreams into employment outcomes
- Work somewhere that values empathy, structure, and social impact

This position is full-time, fixed-term role until June 2030 with possibility of extension, based in our Burwood office. Working hours 8:30am-5pm in office, Monday to Friday.

**BUSY Benefits**
- Competitive salary: Circa $73k + super + NFP salary sacrifice
- Training and Professional development commitment
- NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card
- Career progression and internal transfer opportunities
- BUSY Benefits program
- Employee Assistance Program
- Paid Parental Leave, Retail Discounts, Annual My BUSY Day
- Work as part of a team whilst working autonomously with your clients

**Desired Skills and Experience**:
**A bit about you**
- Experience in case management, career coaching, or employment services
- Strong people skills—empathetic, organised, and a clear communicator
- Valid Working with Children Check/Blue card with National Crimcheck with no disclosable outcomes

**Next steps...**

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

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