People Service Officer

1 week ago

Lambton, Australia Aruma Full time

Salary packaging + EAP + additional discounts
- Be a champion of change across the organisation
- Location: Lambton/Flexible work arrangements
- Full Time Perm

We are seeking a dedicated, bold, and resilient **People Service Officer **to be the first point of contact for internal and external customers for the broader People Learning & Culture Team (PLC) team. Reporting to the People service Manager, you will provide effective administrative support to People Service Centre, as required.

**Your responsibilities**
- Assist in the guidance, coaching and training of People Service Administration Officers and other PSC Officers.
- Maintain confidential records in an efficient manner.
- Maintain and explain current practice and procedures and follow relevant administrative systems.
- Maintain knowledge of current practice and procedures and follow relevant administrative systems.
- Provide a wide range of administrative assistance to adhoc projects as they arise.

**About you**
- Equivalent to VET Certificate IV in relevant studies, or equivalent knowledge and experience Previous knowledge of the disability sector.
- Experience using a CRM
- Strong customer service ethic with attention to detail, both numeracy and literacy.
- Strong administrative skills; time management, coordination of tasks, efficient work practices.
- Excellent computer literacy and confidence and capability in using systems and technology including Outlook, Excel, Word.
- Demonstrated ability to work effectively with a range of stakeholders at all levels.

**What we offer**
- Genuine flexibility in this Hybrid role - work from home or combining days in the office and the balance from home. Our offices are shared spaces, and everything is bookable.
- As a charitable organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
- Salary package living expenses (i.e., mortgage, loan, credit card repayments) meal and entertainment (dining out), vehicle (new or used).
- We offer employees and their immediate family members access to a confidential, impartial, and professional counselling service.
- Corporate health plans with Bupa.
- Fitness Passport.

**Diversity & Inclusion**

Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma’s Privacy Policy.

**Culture**

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