Delivery Lead

**Job no**: 522869

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Information Technology
- Employment Type: Full time continuing role within UNSW IT
- Excellent starting salary from $138,191 plus generous 17% superannuation and leave loading
- Location: UNSW Kensington Campus (Hybrid Working Opportunities)

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**The Delivery Lead/Scrum Master** is responsible for the delivery of the Sustainment/Digital External Engagement Squad Scrum in a timely, controlled, and predictable manner. The position will ensure that Agile methodologies, specifically Scrum, are understood, practiced, and enacted within their teams. The Scrum Master will work in close collaboration with other delivery leads/scrum masters, Technical Lead and other digital solution team members. The scrum master will be responsible for coaching the development teams to self-organise and create high-value products, as well as being responsible for removing impediments to the Squad’s progress. In addition to the Delivery Lead/Scrum Master responsibilities, this role includes managing the scrum on a day-to-day basis.

**Accountabilities**
- Manage the end-to-end delivery of Digital change, establishing and controlling constraints and scope.
- Helps the teams by coaching the members in scrum adoption, self-management, focus on creating high-value Increments and Influence the removal of impediments.
- Oversee and manage the Scrum teams. Ensuring the team adheres to Scrum theory, practices and rules, and work as the Scrum Master within Agile teams, this could include the use of Kanban over Scrum in certain circumstances.
- Follow the release governance process for Digital Solutions and coordinate with other squads to align work completed in squad to 2 weekly release cycle.
- Communicate with the teams regarding key plans, commitments, and essential changes which include requirements, schedule, scope changes, and QA plans (Scrum of scrums)
- Facilitate sprint planning, reviews, retrospectives, and backlog grooming with the Product Owner.
- Ensure that the Teams defined Ways of Working practices and templates are adopted and used consistently.
- Ensure that management processes, tools, techniques and personnel are in place to ensure that the transition of services, service components and packages are planned and compliant.
- Ensure that test and validation and configuration management are applied in all release and deployment activities.
- Manage, communicate and coordinate release preparation and execution activities with the Integration teams and other relevant stakeholders.
- Lead improvements to the efficiency and effectiveness of the project delivery service and contribute to the identification of areas of improvement.
- Support the Service Owner(s) in delivery by maintaining and developing processes, standards, tools and reporting and their documentation, and proactively review the service provided to endusers and customers.
- Act as a project manager when necessary and take responsibility for managing dependencies between our teams and third parties or between our teams and other scrum teams.
- Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.

**Skills and Experience**
- Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
- At least 5 years of functional experience in leading agile/scrum teams, within Digital, preferably Adobe AEM related deliveries, in a large and complex organisation.
- Comprehensive communication, consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.
- Experience in business case preparation, estimation and costing of work.
- Sound experience with Agile SDLC delivery tools i.e., JIRA, Confluence, etc.
- Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an organisation and partner/vendor resources.
- Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
- Project management skills preferred, preferably PMP, Prince 2.
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