Patient Accounts Administrator

**Patient Account Administrator /Billing Clerk**
- Permanent full-time, part time and casual opportunities available
- Position based at NSW Billing Hub Port Macquarie
- Grow your career in a friendly and welcoming environment
- Hone your skills as part of our dedicated, multi-disciplinary team
- Balance your life with our flexible working arrangements

**The Role**

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across New South Wales.

Key accountabilities of the role include:

- Liaising with Health Funds and Customers
- Handling account queries
- Following up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of accounts to patients, health funds and third party payers
- Interpreting health fund contracts

**About You**

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

Essential Skills and Experience
- Proven ability to work effectively in a team environment and independently as required
- Strong work ethics and reliable worker
- Ability to complete tasks within designated timeframes and meet KPI targets
- Exceptional organisational skills with the ability to work under pressure
- Intermediate Computer literacy in Microsoft Excel

Desirable Skills and Experience
- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**The Organisation**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1964.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply**

For enquiries, please contact Linda Germon, State Patients Accounts Manager