Administrative Assistant

PRIMARY DETAIL Exciting opportunity for an Administrative Assistant to expand skills across all MQ Health Clinics and build knowledge across a variety of medical specialty areas, whilst working with some of the best ranked clinicians- Attractive salary package with salary sacrifice options- Appointment Type: Full-time, continuing- Location: MQ Health Clinics, North Ryde - MQ Health is seeking a motivated individual to work in dynamic, fast-paced environments as a Administrative Assistant across our MQ Health Clinics. The role will be responsible for the provision of high-quality administrative support services to specialist clinicians in their clinic rooms. You will work as part of a team to ensure a high-quality patient experience and work with clinicians enabling them to a run an efficient and professional practice. The role requires a firm commitment to excellent customer service and patient-centred care. - If you are proactive in nature and appreciate working with patients, looking for an opportunity to work for a unique healthcare organisation with exposure to work in a multidisciplinary environment, then you will thrive in this role About You: - You will be an enthusiastic and professional individual who enjoys interacting with customers/patients to provide excellent customer service in each and every interaction. You will have previous reception/administration or customer service experience. You will enjoy working in a lively environment with excellent organisational skills and the ability to prioritise work while maintaining a high level of accuracy. If you are proactive in nature and appreciate working with patients, looking for an opportunity to work for a unique healthcare organisation with exposure to work in a multidisciplinary environment, then you will thrive in this role About Us: At MQ Health, we're passionate about recruiting talented nurses who share our vision for patient-centred care. We offer a number of professional development opportunities for our staff who want to progress their careers and learn new skills. For more information about our clinics, you can- Find medical services and clinics | MQ Health | Macquarie University | Sydney - We offer fabulous Employee Benefits including: - Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us- Corporate private healthcare rates- Extensive Macquarie University facilities including sporting facilities, gym and pool, and Macquarie University Childcare at a reduced staff rate - Key Accountabilities include (not limited to): - Providing customer service, making appointments and answering enquiries from patients and medical practitioners- Ensuring accurate data entry of patient information into the patient management system- Organising patient surgical/hospital quotes- Assist clinicians in managing their inpatient hospital work- Preserving confidentiality and privacy of all patient information and records- Processing Medicare and Private Health Fund billings- Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics- Reconciling end of day cash/EFTPOS and undertaking associated banking tasks To Apply: - To be considered for this position, please detail your preference of type of employment you are seeking (Full time, Part time). Further to this, you will demonstrate in your resume and a 1-page cover letter that you possess: - Demonstrated reception/administration or customer service experience. Working in a general or specialist medical practice or hospital setting is desirable not but essential.- Demonstrated sound verbal and written communication skills and ability to build rapport and empathise with patients- Demonstrated commitment to high level of customer service delivered in a professional manner at all times- Competency in health - related software Packages (But not desirable)- Excellent organisational, time management and attention to detail skills- Ability to work effectively as part of a team- Commitment to uphold and be a steward of the Mission, Vision and Values of MQ Health. Role Specific Conditions: - Immunisation screening- Valid Working with Children Check- Criminal History Check - Please note this position is only open to Australia citizens, permanent residents and those currently _residing_ in Australia with full working rights._ Role-specific enquiries: Please contact Susan Lee atGeneral enquiries: Please contact Nithya Elango at Closing date: Sunday 12 January 2025 at 11:59 PM AEDT - Interviews for this position will be taking place in _late_ January._ Login to Workday and go to the Careers App > Find Jobs. Applications Close: 17/12/2024 11:59 PM Diversity and Inclusion - Innovation and ingenuity thrive at Macquarie when diversity, equity and inclusion take centre s