Receptionist - Riverfront Hotel in Kangaroo Point (Sponsorship Available)

5 days ago

Brisbane, Australia Dockside Brisbane Full time

We are seeking a **friendly and experienced receptionist** to join our team at our stunning **riverfront hotel in Kangaroo Point**. As a receptionist, you will be the face of our hotel, welcoming guests and ensuring they have an enjoyable stay.

**About the Role**:
This is a **full-time position** (9 days per fortnight), including **one day each weekend**. We are seeking someone who can commit to the role for **a minimum of 12 months**.

**Core Responsibilities**:

- Greet and welcome guests as they arrive
- Check guests in and out of the hotel
- Assist guests with inquiries and provide information about hotel services and amenities
- Make reservations and handle cancellations
- Process payments and maintain accurate records
- Prepare cleaners' roster and linen orders
- Perform **basic repair and maintenance work** as needed
- Carry out **cleaning work** as needed

**Requirements**:

- Previous experience as a receptionist in a **4-5 star hotel environment**:

- Excellent **communication and customer service skills**:

- Ability to think quickly and **solve problems promptly**:

- Knowledge of hotel **reservation systems and procedures**:

- Proficiency in **Microsoft Office**:

- Ability to **work independently and as part of a team**:

- **Basic handyman skills** to assist with routine repair and maintenance tasks
- **Commitment to a minimum 12-month tenure**

**What We Offer**:

- **Competitive salary**:

- A **great work environment** in a beautiful location
- **Onsite accommodation available (either free or with a charge, depending on the arrangement)**:
If you have the necessary experience and skills, please **submit your resume and a brief cover letter** explaining why you would be a great fit for this role. We look forward to hearing from you

**Job Types**: Full-time, Part-time

Pay: $50,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

**Experience**:

- hotel receptionist: 1 year (required)

**Language**:

- Fluent English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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