Customer Service/administration Officer

1 week ago

Melbourne, Australia PERSOLKELLY Full time

Our client, a leading manufacturing is seeking a highly experienced Customer Service/Administration Officer to support their team in Mulgrave.

Our client, a leading manufacturing is seeking a highly experienced **Customer Service/Administration Officer** to support their team in Mulgrave.

**About the role**

As a Customer Service all-rounder, you will be responsible for liaising with customers, finance, distribution, and sales departments to receive customer orders.

This is a fantastic opportunity for someone who is passionate about Customer Service and Administration who is task-focused, highly organised, and able to work autonomously as well as part of a dynamic team.

**Your responsibilities**:

- Process customer sales orders through SAP
- Verifying and assisting with shipment and logistics coordination
- Manage customer inquiries promptly and accurately
- Liaise with internal and external stakeholders regarding customer enquires
- Follow up on customer orders
- Provide excellence in end-to-end service delivery
- Adhoc Administration

**Key skills and attributes required for the role**:

- Strong customer service experience
- High attention to detail
- SAP experience
- Salesforce experience
- Strong Administration skills
- Intermediate Microsoft Office skills
- Excellent written and verbal communication skills
- Ability to work well under pressure within a fast-paced environment
- Self-starter with ability to learn new systems and processes quickly
- Ability to work independently and self-manage tight deadlines.

**Benefits and perks**
- Great company culture
- Parking on site
- Hybrid working model
- Built long-term career within a reputable organization

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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