HR Operations Manager

**Join an industry leader**:

- ** Above Award Conditons and benefits including Wellbeing Day**:

- ** Amazing discounts including 40% off food at Panthers catering restaurants & 20% Panthers merchandise**

Panthers Group is one of Australia’s leading entertainment and leisure providers with 5 Clubs across NSW, Pullman Sydney Penrith Hotel, 1000-seat conference centre and the Panthers NRL Rugby League Club. We are a proud community organisation and are well regarded for providing a pleasurable and entertaining experience for our members and visitors. We currently have an amazing opportunity for an experienced HR professional to join our highly dedicated team as the HR Operations Manager.

The People & Culture Operations Manager supports the People and Culture Manager in overseeing the daily operations of the People & Culture department. This role acts as the second in charge and a key leader within the People & Culture department, ensuring smooth HR processes and helping implement HR strategies aligned with organisational goals. This role will work hand in hand with - and step in to lead in the absence of - the People & Culture Manager and play a vital role in talent management, employee relations, compliance, and HR administration. With a scheduled maternity absence planned for the next six months, this opportunity could even materialise sooner rather than later

As the People & Culture Operations Manager, you will strive to ensure our department remains up to date with all facets of the organisation and will be responsible for a variety of duties including:

- Oversee the day-to-day HR functions including recruitment, onboarding, performance management, reward and recognition, employee engagement, industrial relations matters, performance management and retention.
- Assist the People & Culture Manager in planning and executing effective HR strategies, to align with short and long-term company goals, employee satisfaction and development.
- Assist with identifying, developing and implementing initiatives to align with positive organisational culture, employee engagement, reward and recognition and change initiatives across the business.
- Manage industrial relations matters, including performance management and addressing concerns and employee conflicts to promote a positive work environment.
- Managing disciplinary management processes including performance improvement plans, employee investigations and suspensions, termination of employment and probationary meetings.
- Managing Panthers Group policies, procedures, forms and SOPs to ensure compliance and aligning where required, with relevant legislation and health and safety regulations.
- Coordinate with payroll to ensure accuracy and timely processing within Panthers Time and Attendance System.
- Oversee the maintenance and accuracy of employee records and HR documentation.
- Participate in HR projects, such as organisational development and change management initiatives, Enterprise Agreement re-negotiation and others as required to ensure department efficiencies.
- Provide coaching and support to Panthers management teams on HR-related issues.
- Coach and support managers and employees to encourage personal and professional development in others.
- Assist with Workers Compensation claims, WHS issues and Public Liability Matters during periods of leave.

To be considered for this role, you will possess the following:

- At least 5 years’ experience in a senior HR role within a medium to large organisation, with leadership or supervisory experience, ideally in clubs or hospitality.
- Solid knowledge of employment law and HR best practices.
- Strong interpersonal and communication skills.
- Ability to handle confidential information with discretion.
- Ability to manage and lead HR projects from commencement to execution.
- Problem-solving and conflict resolution skills.
- Proficiency in HRIS software and Microsoft Office Suite.
- Excellent organisational and multitasking abilities.
- Effective leadership skills with a proactive and solution-oriented mindset.

The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.