Care Manager

2 weeks ago

Briar Hill, Australia Dovida Full time

**ABOUT US**

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

**About this opportunity**

Are you passionate about empowering older Australians to live independently in the comfort of their own homes? Do you thrive in a role where every day brings new opportunities to support, connect, and make a meaningful impact?

We’re looking for a dedicated and compassionate Care Manager to join our team In this role, you’ll work closely with Home Care Package, Private, and NDIS clients, ensuring they receive the best possible care tailored to their needs.

**Why join us?**
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- A company that recognises and appreciates the value of the work that you do.
- A welcoming and supportive working environment.
- Access to our Employee Assistance Program
- On-Site parking
- Birthday day off
- Flexible working arrangements

**Key Responsibilities**
- Building relationships based on trust with prospective and existing clients and their families.
- Meet with prospective clients and their families to understand their goals and current needs and provide solutions.
- Conduct regular quality assurance visits with clients in person and/or over the phone to ensure the highest level of care is attained while determining any changing needs or requirements for additional services.
- Ensure that clients’ changing needs and preferences continue to be supported by working together with the clients, client families, and representatives and their Caregivers.
- Be knowledgeable about a wide range of resources and local services so that you can inform clients and/or a client’s family or representative about a range of tailored resources or services to meet specific needs.
- Build relationships and communicate regularly with other health service providers and/or local referral sources to build and ensure awareness of the range of support and services that Home Instead can provide within our local community.

**About you**
- Must hold a qualification in a health-related discipline in either, social work, allied health or related discipline.
- Previous and relevant experience working with seniors or aged care.
- Must have at least 1 year experience working with Home Care Packages.
- Highly efficient and organized with proven time management skills.
- Able to work under pressure and multitask shifting priorities.
- Strong written and verbal communication skills
- Demonstrate accurate data entry and experience in the use of MS Office
- Must hold a valid Australian Driver’s License

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

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