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Administration Assistant

2 weeks ago

Adelaide Region SA, Australia McLarens Global Full time

**The Opportunity**:
We are looking for an Administration Assistant to support our Adjusters and other roles on a 12 month contract to undertake administrative tasks, enabling efficiency and accuracy in the handling of claims. This is initially a temporary role with possibility to eventuate into a permanent position.

**Key Accountabilities**:
Responsibilities include:

- The role provides administration and claims support including but not limited to:

- Undertake non-complex fee earning case work, where appropriate
- Liaise with Loss Adjusters to proactively support the management of claims from initial set-up to conclusion
- Acknowledge and notify associated parties of new claims
- Liaise with the insured, insurers, brokers and any other stakeholders, to ensure optimum service levels and to become a point of contact, where needed
- Undertake general office administrative duties in accordance with company standards as required, such as diary management, booking appointments, allocating post to files, scanning documents, photocopying and filing, stationery orders and banking
- Format and issue technical reports in compliance with professional standards and internal guidelines and in accordance with agreed timescales
- Filing and archiving, including maintaining hard and soft copy files and preparing files for archiving as required
- Deal with internal and external queries in a professional manner and accurately record conversations/messages
- Ensure compliance with financial procedures, such as the invoicing process
- Ensure data is accurately input in order to achieve high standards of data integrity and information management
- Run, check, analyse and distribute reports as required
- Assist with the preparation of client and business presentations
- Other ad hoc duties as required

**Experience and Qualifications**:

- Demonstrated proficiency in Microsoft Office programs, specifically Word, Excel and Outlook
- Proven ability to learn new technology and software requirements
- Previous experience in the insurance industry would be advantageous but is not required
- Proven ability to multi-task and manage competing priorities
- Strong attention to detail and problem-solving skills
- Excellent communication skills, both written and verbal